A few years ago, I reviewed the runaway
national bestseller
FISH!
(the wildly popular little book inspired by observing workers at
Seattle’s Pike Place Fish Market) to add to our 100+ website book reviews.
In my travels since that time, I have encountered a myriad of contrasting
responses to this able fable.Based on the global popularity of this
parable, I must admit that I was somewhat astonished at the large number of
negative comments I came across from a wide variety of readers as well as
reviews. Opinions included "featherweight," "no real
substance," "SEE SPOT RUN of American business literature," "pieced together
mush," and "touchy feely" to name just a few. Being forced by management to
read this book apparently offended many people as well. Obviously, several
of these thoughts are extremely critical.
I mention this negative response
because I can’t remember another book that has received so much reader
reaction from opposite ends of the satisfaction spectrum. While I have met
many people who have wholeheartedly agreed with the above sentiments, I find
it very difficult to overlook the positive impact this book has had on
readers and organizations everywhere!
Consider the fact that the tremendous
acceptance of this book has lead to the publication of two additional
volumes in the series:
FISH! Tales and FISH! Sticks. The story
is also told on both audio cassette and audio CD. A video program and a
training seminar are now available. FISH! Camp, a 2-Day Training
Retreat, is now available for educators. If you’re a true convert you can
visit the o-FISH!-ial website (www.fishphilosophy.com)
and purchase all kinds of FISH! merchandise, such as stuffed toys,
button down / polo / and T-shirts, calendars, desktop wallpaper, baseball
caps, posters, magnets, games, stickies, business cards, ink pens, mouse
pads, musical CDs, lapel pins, artwork CDs, flash cards, shoulder bags,
and, of course, a Fishin’ License! In addition to the financial response of the reading public, untold
numbers of curiosity-seekers, including the AchieveMax® staff, have stopped
in to visit Seattle’s Pike Place Fish Market when in the area for business
or pleasure.
One can safely assume that the FISH! Movement has a phenomenal
following. In fact, thousands, yes thousands, of organizations are using the
Fish! Philosophy to bring more energy and passion to their work. This
impressive list includes Southwest Airlines, Nordstrom, Sprint, Ford Motor
Company, Harley Davidson, The Mayo Clinic, Bristol-Myers Squibb, Nabisco,
and the National Weather Service. An unbelievable number of organizations
have purchased a copy for every employee.
In FISH! the authors reveal four life lessons aimed at
combating dysfunctional workplaces. They use the story of a fictional
company that transformed itself by applying these lessons: (1) Choose
your attitude (2) Make their day (3) Play (4) Be Present. Is it too
simplistic? Is it too "touchy-feely"? Is there too little substance? Is it
revolutionary content? Is it an upbeat primer?
Is it an exciting, dramatic, philosophy which promises to boost morale and
improve the quality of your business and the lives of your employees? The
answer to all of the above questions is a resounding YES!
Like so many other philosophies, strategies, tools, and movements,
the question of its validity and success lies in the hands and hearts of
the beholder. It’s difficult to argue the success of the organizations who
have embraced this philosophy and experienced great success. However, you
must also defend those who have chosen to "pass" on what they consider to be
the "flavor of the week."
Here lies another prime example of the "power of the people"—both
leaders and followers. Our workforce today, more than ever before, seeks a
cause, a vehicle, a reason to strive for success. A paycheck and job
security alone is no longer enough. Avoid this simple truth at your
own risk. Provide this critical factor, and you’ll find yourself in a
position to compete, progress, and succeed. Maybe this particular philosophy
isn’t the "one" for you. If not, continue to seek out, research, review, and
benchmark until you find that special "factor" that will take your
organization where you know it needs to be. You owe it to your people and
you owe it to yourself.
Harry K. Jones is a
professional, motivational
speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services.
Harry has appeared all over North America addressing topics such as change,
customer service, creativity, employee retention, goal setting, leadership,
stress management, teamwork and time management for a number of industries,
including education, financial, government, healthcare, hospitality, and
manufacturing. For more information on Harry's presentations, please call 800-886-2MAX or fill out our
contact form.
Publication Date: Fall 2002