Encouraging
our clients to read books has always been an integral part of our business. As a result, we’d like to periodically share 10 books that we feel should be
included in your business and/or personal library. These books are not listed in
order of sales, popularity, or recommendation. The numbers are used only for
reference purposes.
In what is certain to be Bob’s next best seller, he spells out the
message that should be shared with every new employee and seasoned staff
member alike: "You never need permission to do great work. Wherever you
work, whomever you work for, management expects that you will always
use your own best judgment and effort to figure out what needs to be done
and then do it without having to be told." The author calls this The
Ultimate Experience.
Wouldn’t you agree that this is a message that every employee needs
to hear, but few employers explicitly state? Nelson illustrates his theory
with examples and anecdotes from real life situations. He maps out a
specific and easy-to-follow strategy that is brief, to the point, and
inspiring.
Here’s another winner destined for your mini-book shelf!
I can’t believe this book title hasn’t
surfaced until now. It’s a phrase that most of us have known since
childhood. It’s great advice and something you might assume to be an
obvious game plan for anyone striving for success. I wonder if it’s been
avoided for so long because so few people and organizations actually do it?
In this book, the author asked and answers a very simple question:
"Are employee attitudes correlated with financial success?"The
answer he found, was "an unequivocal ‘Yes!’" This highly respected
consultant bases his findings on a worldwide survey of 139 offices in 29
professional service firms in 15 countries in 15 different lines of
business. He proves that if your firm doesn’t promote enthusiasm and high
morale in your employees, your firm will make less money. Maister wrote the
text in plain language and deferred all statistical language and
presentation to the appendices. You’ll learn, in no uncertain terms, how you
can create a culture in your organization that promotes growth and superior
financial returns.
Loaded with case studies, comparisons, strategies, questionnaires, and
characteristics of successful organizations, this insightful work will
facilitate your growth as a business leader and manager. Upon completion of
this book and adoption of its principles, you’ll be well on your way to
joining a very exclusive group of leaders ... those who practice what they
preach!
#3 The
Rule of Three Surviving and Thriving in Competitive Markets by Jagdish Sheth and Rajendra Sisodia
After reading this book, I
realized that we are surrounded by so many things we take for granted. I
discovered several deceptively simple but powerful principles and existing
conditions that have been a part of my culture and environment for decades.
What was both extremely interesting and, at the same time, unsettling was
the fact that while these things were all around me, I had never noticed
them. It makes me wonder how many other obvious principles, conditions,
lessons, etc. are right under my nose and I have yet to discover them. It
certainly makes tomorrow both exciting and challenging.
Let me share one of the obvious facts I learned from Sheth and Sisodia in
their Rule of Three. Name any industry and more likely than not you
will find that the three strongest, most efficient companies control 70% to
90% of the market. Consider these few examples:
McDonald’s, Burger King, and Wendy’s (Burger Chains)
General Mills, Kellogg, and Post (Cereal Companies)
Nike, Adidas, and Reebok (Athletic Shoe Companies)
Fortune, Forbes, and Business Week (Business Magazines)
American, United, and Delta (Airlines)
Hershey, Mars, and Nestle (Candy Makers)
Visa, Mastercard, and American Express (Credit Card Networks)
Duracell, Energizer, and Rayovac (Battery Makers)
Wal-Mart, K-Mart, and Target (Discount Merchandisers)
AT&T, MCI/Worldcom, and Sprint (Long Distance Carriers)
Allstate, State Farm, and Farmers’ Group (Insurance Companies)
Levi Strauss, Lee, and Wrangler (Jeans Makers)
Carnival, Royal Caribbean, and Princess (Cruise Lines)
Marriott, Hilton, and Sheraton (Hotel Chains)
The list goes on for pages. This book reveals why every market will be
dominated by three major players, with small specialty players filling niche
markets, and any company caught in the middle swallowed up and destroyed.
True, there are a few examples where there are only two major competitors
such as the Soft Drink market (Coke and Pepsi). However, efficiency's
favorite number is three: two companies would lead to monopoly pricing or
mutual destruction, while four guarantees consistent price wars.
Markets tend to fall into two complementary sectors—"generalists"
which cater to a large, mainstream group of customers; and "specialists" who
successfully concentrate on niche products (such as high-end audio gear) or
niche markets (like fashions for professional women) at both the high and
low ends of the market. Any company caught in the middle ("the ditch") is
likely to be swallowed up or destroyed. The authors point out that most
markets resemble a shopping mall with specialty shops anchored by large
stores.
The authors examine this pattern of market evolution and the "radical
disruption" that can occur when technology or regulation changes or a new
entry "succeeds in altering the rules" (as Starbucks did by sneaking up on
coffee's Big Three). Of particular value is the detailed descriptions of the
strategies that are most likely to succeed and fail, and the most frequent
causes of those outcomes.
Make certain you have an ample supply of highlighters before turning your
first page because regardless of your industry, the size of your business,
or your ambitions, you will be well rewarded by the time you spend with
this book.
He’s b-a-c-k-k-k-k-k! If Maxwell wrote
it — you should read it! He’s that darn good! Known as America’s expert on
leadership, John C. Maxwell is founder of The INJOY Group, an organization
dedicated to helping people maximize their personal and leadership
potential. Through seminars, books, and tapes, Dr. Maxwell encourages and
motivates more than one million people a year. Can you imagine having that
kind of an impact on society? He’s earned it and certainly lives up to his
reputation. He has authored more than twenty-five books including many we’ve
mentioned in previous reviews and newsletter articles such as The 21 Irrefutable Laws
of Leadership,
The 21
Indispensable Qualities of a Leader,
Developing the Leader Within You,
The 17 Indisputable Laws of Teamwork,
and
Failing Forward.
Dr. Maxwell returns now withThe 17 Essential Qualities of
a Team Player. Teams have been around forever in every aspect of
society... business, family, church, and recreation. However, today they
seem to be more important than ever. While most leaders have read the books,
attended the seminars, listened to the audio tapes, and claim to have heard
it all when it comes to teamwork... how do you explain the scarcity
of productive teams in most organizations today?
The author points out that any team is simply a collection of
individuals. The challenge for each individual (team member) is to become
the kind of person who can and will maximize his or her contribution and
push the team forward to fulfill its mission. As usual, Dr. Maxwell teaches
by taking a look at what works. He examines the triumphs of winning team
players from all walks of life identifying the character traits that brought
success their way. Learn how qualities such as discipline, enthusiasm,
communication, preparation, and commitment in individuals can improve a
team’s effectiveness as a whole.
Be sure to add this book to your library and Maxwell’s best-seller
list, and you can’t go wrong!
#5 50
Companies That Changed The World Incisive Profile of the 50 Organizations, Large and Small, That Have
Shaped the Course of Modern Business by Howard Rothman
This book is an excellent companion piece for
any number of today’s current business magazines or newspapers trying to
make sense of our current business climate. Over the past 200 years, a
number of companies, both large and small, have made a substantial impact on
our world and on the way business is done today. Learn how some of the
greatest companies of all time achieved their success — found untapped
niches, stayed on top of trends, managed progressively and encouraged
creativity. You’ll also learn how some, nonetheless, fell from their
pinnacle when they failed to follow the path that made them successful. Much
of the history you’ll learn from Rothman’s research will certainly help you
understand many of today’s headlines.
For each of the 50 companies spotlighted in the book, the author presents
a lively sketch that describes, in great detail, the company from its
founding and initial development through its heyday to the present time.
Strengths and weaknesses alike are described at length in the context of
each company’s individual operation, historical context, and specific
industry. Along the way, you will meet individuals with extraordinary
vision, courage, and commitment who struggled to realize their ideas and
drive these companies to success. Learn about the early development of such
vital operational innovations as the assembly line, franchising agreement,
brand extension, and temporary employee.
If you’re a history buff or a student of business, a young uninitiated
new employee or an older, more seasoned veteran, you’re going to want to add
this book to your business and/or personal library.
#6 Whale Done!
The Power of Positive Relationships
by Ken Blanchard
This talented author, speaker and business consultant possesses a
very unique God-given gift, as a storyteller, for making the seemingly
complex easy to understand. He has done exactly that in the millions of
books he has sold worldwide in more than 25 languages. When Ken speaks, he
does so from the heart with warmth and humor. His unique gift is to speak to
an audience and communicate with each person as if they were alone together.
He is often described by his many fans as being one of the most insightful,
powerful, and compassionate men in business today.
As usual, Dr. Blanchard weaves a moving and inspirational yarn that will
impact readers in a very positive and productive way. He’ll relate the
similarities between employees, family members, friends and five-ton killer
whales through the eyes of a gruff business manager and family man visiting
SeaWorld. He reveals the research that substantiates the fact that both
people and whales perform better when you accentuate the positive, build
trust, and redirect negative behavior. He demonstrates how using the
techniques of animal trainers — specifically those responsible for the
killer whales of SeaWorld — can supercharge your effectiveness at work and
at home.
Fictional business manager Wes Kingsley examines his own often accusatory
management style and recognizes how some of his shortcomings as a manager
and family man actually diminish trust and damages relationships. Join Wes
in mastering and applying the powerful techniques that will allow you to
become a better parent, more committed spouse, and more effective and
respected leader. This123-page tale is certainly Whale Done!
Here’san author who grabs you with his titles and holds you with
his content. Remember his previous best sellers, Sacred Cows Make the Best BurgersandIf it
Ain't Broke…Break It!? Bob Kriegel has the uncanny ability of
creating titles thatattract readers to his content, provide them
with useful tools and techniques to enhance their performance, while
enticing them to return for more to his next best-seller. He’s a pioneer in
the field of human performance and the psychology of change.
Kriegel has made his name crusading for more efficiency in the workplace.
Kriegel looks at the long work-week and so-called "digital helpers."
In an age where gadgets are designed to create more leisure time and promote
convenience, we are working more than ever. Our average work week is
climbing higher and higher and, since the proliferation of cell phones and
the wireless Internet, it has become harder to escape the office. Kriegel
provides us with an out. This book lays the groundwork for a new, more
efficient working style with the classic tagline, "Work smarter, not
harder." These days, it seems people are working harder than ever before.
But does putting in longer hours necessarily translate into greater
productivity? Robert J. Kriegel thinks not. All too often, individuals
respond to a chaotic work environment by racing to meet deadlines, spinning
their wheels, and missing opportunities to create positive change.
He suggests that finding success in today's business world means breaking
old habits and adopting new ideas that can dramatically increase performance
levels, like having younger employees tutor the more senior,
technology-phobic. As conventional systems are challenged, dramatic new
solutions are revealed, and everyone gets ahead without working so damn
hard. This book is a well-written and helpful antidote to the rat race.
This author is a former Yahoo executive, a renowned
speaker, a contributing editor to Fast Company and author of
Unleashing the Ideaviruswhich has been downloaded more than a
million times, making it the most popular ebook ever. He’s been credited as
being one of the world’s most original thinkers and doesn’t hesitate to
demonstrate it chapter after chapter.
Godin is the creator of the concept he declares is the description for
business survival. He calls it "Zooming" and defines it as
"stretching your limits without threatening your foundation."
In this book, he turns his attention to the predominant issue facing all
business today: change. The result is a wide-ranging and eclectic menu of
useful ideas that just about anyone looking to enhance their career, job
satisfaction, and their company's prospects would do well to consider
This book advocates making it easier for employees to initiate small
changes. He makes the case that companies need to evolve more quickly in the
current environment, and he identifies policies and attitudes that are
conducive to more rapid evolution. Although he is obviously an original
thinker, I couldn’t help but notice that so many of his observations were
little more than common sense.
For example, he argues that most companies:
are too careless when they fill positions;
are too lazy about firing managers who reduce employee effectiveness;
often fail to take advantage of the talent in companies that they
acquire.
Now that I look back over these examples, I guess I should say they are
little more than "uncommon sense" due to the fact that most leaders know and
agree with these observations but seldom do anything to avoid the negative
consequences of each.
Godin provides a groundbreaking new way to organize companies to thrive
during times of change. It contains a simple yet revolutionary idea: We can
evolve our companies the same way nature evolves a species. Throughout the
book, the metaphor of evolution is used in this way to enliven the
discussion. He claims Darwin was absolutely right when he declared that
evolution was a fundamental force of nature. Godin demonstrates how this
force can be unleashed in any organization and become more profitable upon
doing so.
He shares tactics for accelerating evolution, declares that the basic
building block is people, challenges readers with a long list of very
direct eye-opening questions, and revisits a number of traditional truths
about the subject of change.
Here’s a book that caught me totally off guard and turned out to be much
different than I had expected. I must admit that I was drawn to it because I
had the opportunity to meet Colin Powell in person at a reception following
one of his many motivational offerings as part of a national speaking tour.
Observing him from the audience and later at the reception, I couldn’t help
but admire his ability to captivate, motivate, and communicate with a wide
variety of personality and leadership styles. Like him or not — agree with
or not — you’ve got to admit that this man exudesintegrity as he
proves to be witty, articulate, insightful, and self-deprecating. He spoke
on leadership that particular day and it was obvious that he was an
authority on the subject. He held the audience in the palm of his hand
throughout his presentation. Meeting him in person was even more impressive
as he looks you straight in the eye and focuses on your every word. It’s
easy to understand why he’s gained the admiration and respect of so many.
Now let me tell you about the book. As I mentioned earlier, this book is
misleading — which isn’t necessarily a bad thing. If you’re thinking of
passing on this particular publication because you’re not interested in the
military and/or politics, you might want to take a closer look. This is
obviously a book on leadership and you don’t have to be a CEO,
Lieutenant-colonel, Senator, or even a front-line manager to find value
here. Any reader will find wisdom here that can easily be applied to daily
life.
This book is not a biography of Colin Powell. Again, it dwells on
leadership using Powell as the source and role model for the principles it
shares and attempts to apply to any setting.
This book is not written by Powell nor is it intended as a tribute to
Colin Powell. The author is a professor of management at the University of
San Francisco, speaker, consultant, and prominent author of six previous
books. Although it’s obvious that the author respects, admires, and even
likes Powell, he admits that this renowned leader has his critics and
detractors, and even includes some of their opinions throughout the book. I
found this refreshing as it added credibility and realism to the contents.
Something I found especially useful was a content summary and a recap of
Powell Principles at the end of each chapter. At the end of the book
you’ll find a seven page Leadership Primer containing Quotations
from Chairman Powell... an article reprinted from a previous issue of
the American Management Association magazine. In it you’ll find 18
priceless leadership lessons... a compendium of advice from the General that
anyone will find useful in today’s challenging environment.
Let me close this review with a few samples of what you’ll find within
the pages of The Leadership Secrets of Colin Powell.
Put people over plans.
Change before you are forced to.
You don’t know what you can get away with until you try.
Don’t be afraid to challenge the pros, even in their own backyard.
Being responsible sometimes means pissing people off.
Great leaders are always great simplifiers who can cut through
argument, debate and doubt, to offer a solution everyone can understand.
Never let your ego get so close to your position that when your
position goes, your ego goes with it.
Surround yourself with people who take their work seriously, but not
themselves, those who work hard and play hard!
#10 The War
for Talent Winning the War for Leadership Talent by Ed Michaels, Helen Handfield-Jones, and Beth Axelrod
For the
longest time, you had to search for a book that dealt with the subject of
attracting, developing, motivating, and retaining talent. Now it seems as
though we’re inundated with books on the subject. There’s obviously a reason
for this trend. There’s been a real talent search in most every
industry for the past few years. However, in a market characterized by
uncertainty, instability, and an incredible number of layoffs, many firms
have eased their concern about finding and retaining good people assuming
the war for talent is over. Experts tell us it is not! In fact, the authors
of this book reveal that, because of enduring economic and social forces,
the war for talent will persist for the next two decades!
Ed Michaels is a recently retired Director of the celebrated McKinsey &
Company consulting firm. Helen Handfeld-Jones is a Senior Practice Expert
with McKinsey in Toronto, and Beth Axelrod is a Principal of McKinsey in
Stamford, Connecticut. The three combined talent to conduct five years of
in-depth research to identify the programs and behaviors that help today’s
foremost firms attract and retain the best kinds of employees — including
surveys of 13,000 executives at more than 120 companies and case studies of
27 leading companies.
As a result of their efforts they define Talent as shorthand for a
key employee who possesses "a sharp strategic mind, leadership ability,
communications skills, the ability to attract and inspire people,
entrepreneurial instincts, functional skills, and the ability to deliver
results." They also uncovered a definitive connection between top performers
and superior corporate achievement.
The authors share five common imperatives that companies need to act on
if they are going to win the war for managerial talent and make talent a
competitive advantage:
Embrace a Talent Mindset
Craft a Winning Employee Value Proposition
Rebuild Your Recruiting Strategy
Weave Development into Your Organization
Differentiate and Affirm Your People
The authors offer an array of unique suggestions that will provide your
organization with a new approach to talent management. For instance:
Move beyond recruiting hype to build a long-term recruiting strategy.
Strengthen your talent pool by investing in A players, developing B
Players, and acting decisively on C players.
Use job experiences, coaching, and mentoring to cultivate the
potential in managers.
Encourage employees to switch departments.
With senior hires, look for "leadership style and values" consistent
with "the company’s culture."
The authors offer many examples from companies like the Limited, GE,
Amgen, and the Home Depot. You’ll learn much from this clear perspective on
how to develop a corporation’s greatest asset — its people.
Harry K. Jones is a professional speaker
and consultant for AchieveMax®, Inc., a firm
specializing in custom-designed keynote presentations, seminars, and consulting
services. Harry has appeared all over North America addressing topics such as
change, customer service, creativity, employee retention, goal setting,
leadership, stress management, teamwork and time management for a number of industries,
including education, financial, government, healthcare, hospitality, and
manufacturing. He can be reached at 800-886-2MAX or by visiting
http://www.AchieveMax.com.
If you are interested in book reviews, you might also enjoy ...