2008 May » AchieveMax® Blog

Monthly ArchiveMay 2008

Meet the Authors Harry K. Jones on 16 May 2008

New Feature Offers Insights on Accomplished Authors

Having written 170 book reviews for our website, I’ve had an opportunity to chat with a number of readers and clients about a wide variety of books and authors over the years. We’ve assisted many clients in their efforts to establish libraries within their organizations to provide resources for their employees.

Leaders in every field boast often about the benefits they’ve derived from reading the classic works of talented authors. Today it’s even easier to gain such knowledge through the advent of cassette tapes, CDs, PDF, MP3, IPOD, Executive Book Summaries, etc. Lack of time in no longer a viable excuse. I’m amazed at the vast number of readers who are unfamiliar with so many of the celebrated works and authors available to readers today. For that reason, we’ve decided to create a feature to provide a short bio on some of those great writers and acquaint our readers with some of the titles they might want to add to their personal and/or business libraries.

If you’d like to recommend a particular author to be spotlighted, drop me a note at:

Dr. Kenneth Hartley Blanchard

You may not recognize the formal moniker if you’re not an avid reader. Most of his fans know him simply as Ken Blanchard, and he’s known around the world simply as “Ken.” He’s probably best known for his phenomenal best-selling book, The One Minute Manager®, coauthored with Spencer Johnson and the popular series that followed under the umbrella of the One Minute series. The One Minute Manager® has sold more than 20 million copies worldwide in 27 languages, 10,000 copies still sell every month. making it one of the best-selling management books in history, and it still regularly appears on best-seller lists more than 20 years since it was first released! He has coauthored over 30 other best-selling books.

Ken earned his bachelor’s degree in government and philosophy from Cornell University, his master’s degree in sociology and counseling from Colgate University, and his Ph.D. in educational administration and leadership from Cornell University.

The 69-year-old Blanchard is an American author and a prominent, gregarious, sought-after author, speaker, and business consultant known as one of the most insightful, powerful, and compassionate men in business today. Few people have created more of a positive impact on the day-to-day management of people and companies than Dr. Kenneth Blanchard.

Ken’s impact as a writer is far reaching. If you’ve had the opportunity to see him in person or view any of his many videos, you’d think you were listening to your favorite uncle or a trusted neighbor. His many books are very insightful, easily understood, and filled with traditional wisdom which is effortlessly transferred to real life situations.

Ken is Chairman and Chief Spiritual Officer of The Ken Blanchard Companies®—a family-owned global leader in workplace learning, employee productivity, and leadership and team effectiveness. Founded in 1979 by Ken and his wife, Dr. Marjorie Blanchard, their goal—and those of their 28 international offices around the world today remain much the same—to provide leadership and performance solutions that unleash human potential, create engaged employees and customers, and drive organizational results and profitability.

Now, more than 29 years later, their concepts and processes have been successfully tested by individuals and organizations around the world. Their concepts resonate with people—they make sense—and they work!

Ken is a visiting lecturer at his alma mater, Cornell University, where he is a trustee emeritus of the Board of Trustees and throughout the years has received many awards and honors for his contributions in the field of management and leadership.

He has been a guest on a number of national television programs, including “Good Morning America” and “The Today Show,” and has been featured in Time, People, U.S. News & World Report, and a host of other popular publications.

His admirable list of best sellers includes:

Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information, please call 800-886-2MAX or fill out our contact form.

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Resources Harry K. Jones on 15 May 2008

“Empowerment” Is Newest Category for Words of Wisdom

Professional speaker Harry K. Jones has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management. We’ve added still another category to our growing list of Words of Wisdom subjects … bringing our current total to 20 categories.

We chose this particular subject due to the growing number of empowerment seminar requests we’ve received in recent weeks. Apparently many organizations have realized that, at a time when economic pressures restrict the indulgence of additional personnel, the focus must now evolve to tapping the existing potential of current staff members.

Empowerment is one of the critical strategies in doing just that. However, claiming this powerful tool and executing it are totally different actions. It’s been our experience over the years that many leaders are unfamiliar with the actual process and how to best administer it with their people.

Our empowerment seminar examines in great depth the nine critical elements that define this strategy in its strongest sense. Each element is indeed essential in separating empowerment from delegation while revealing a tremendous asset to achieving increased productivity and success for any organization … and doing so with no additional payroll investment!

True empowerment is a powerful challenge but indeed a rewarding venture … one which most organizations can hardly afford to overlook. Think about that concept as you enjoy these powerful quotes on such an important subject.

Also feel free to check out our in-depth offering of quotes on many subjects should you be in need of a refreshing thought, idea, slogan or profound nugget for an upcoming meeting, presentation, or lunch room bulletin board.

We offer interesting quotes on the subjects of leadership, teamwork, customer service, time management, goals, change, motivation, sales, potential, gender, creativity, repetition, enthusiasm, employees, attitude, networking, fear, sense of urgency, passon and now empowerment.

Click on “Words of Wisdom” in order to review our entire offering.

Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information, please call 800-886-2MAX or fill out our contact form.

Midnight Muses Harry K. Jones on 14 May 2008

A Taste of Stark Reality

Midnight Muses I find myself once again in the silent peace of my office a few hours after midnight on a beautiful spring evening. I can see soft lights from homes across the lake reflecting on the still surface of the water as my office fills with soft music. This is the most productive time of my day (or night).

With no phone calls or interruptions to disrupt my focus, I can reflect on the day’s activities and prepare for my upcoming schedule. In doing so, I sometimes come across interesting tidbits worth sharing.

Today I was reviewing some material on the ever-informative website of Tom Peters. If you’re not familiar with Tom’s work, he’s an American writer, management consultant, and professional speaker best known for his best-selling In Search of Excellence, which he co-authored with Robert H. Waterman, Jr. in 1982.

Since that time, he’s authored a number of best-selling books and videos, consulted for many Fortune 500 companies, and spoken to audiences all over the world sharing his many provocative ideas. Tom is a passionate communicator and doesn’t hesitate to share his insights with clients, fans, and readers through his many books, magazine articles, personal appearances and a very unique web-site.

I just finished an article on that website that I felt was a real eye-opener for any leader striving to guide his/her organization to success in a very competitive, challenging global environment. I’d like to share a portion of that composition in hopes of enticing you to visit Tom’s website, read the entire article and take advantage of the great wealth of additional information you’ll find there.

It’s interesting to note that Tom is more concerned about getting his message out to those who can benefit from it than he is from protecting his copyrighted and licensed products from those who might use them for personal purposes in hopes of gaining financially.

Tom Peters You’ll find a paragraph on his website telling you what you can do with any articles and PowerPoint slides you may find of interest there. He urges you to: “disseminate it, print it, dissect it, ruminate on, use pieces of it or the whole thing.” All he asks is that you don’t alter it, claim it as your own, or charge others for its use. Above all, he wants you to learn from it and enjoy it. That paragraph speaks volumes about this unique individual. I think you’ll find your visit to Tom’s website very beneficial and will more than likely return often.

In his article, “TOP 50 HAVE YOUS,” he challenges readers to attempt some very basic actions which, if done, will absolutely improve your “competitive position” in today’s challenging atmosphere.

I’ve chosen a few of Tom’s TOP 50 for your consideration. Read them over. Share them with your staff. Discuss them in depth. Determine what it would take to execute each. Speculate as to what benefits might evolve. Identify and eliminate any barriers to execution. Take action.

If you’ll follow the simple steps above, you’ll definitely experience success and benefits greatly surpassing your expectations. You’ll also wonder why you didn’t attempt these basic strategies long ago and will, more than likely, visit Tom’s website for even more productive insights. Here we go …

HAVE YOU, in the last 10 days, … visited a customer?
HAVE YOU called a customer … TODAY?
HAVE YOU, in the last 60 - 90 days … had a seminar in which several folks from the customer’s operation (different levels, different functions, different divisions) interacted, via facilitator, with various of your folks?
HAVE YOU thanked a frontline employee for a small act of helpfulness … in the last three days?
HAVE YOU, in the last week, recognized — publicly — one of “their” folks (another function) for a small act of cross-functional cooperation?
HAVE YOU invited, in the last month, a leader of another function to your weekly team priorities meeting?
HAVE YOU, in the last 60 days, had a general meeting to discuss “things we do wrong”… that we can fix in the next fourteen days?
HAVE YOU, in the last three days, discussed something interesting, beyond your industry, that you ran across in a meeting, reading, etc.?
HAVE YOU, in the last two weeks, asked someone to report on something, anything, that constitutes an act of brilliant service rendered in a “trival” situation — restaurant, car wash, etc. (and then discussed the relevance to your work.)
HAVE YOU, in the last week, discussed the idea of Excellence? (What it means, how to get there.)
HAVE YOU, in the last two months, had a presentation to the group by a “weird” outsider?
HAVE YOU, in the last 45 days, assessed some major process in terms of the details of the “experience,” as well as results it provides to its external or internal customers?
HAVE YOU, in the last 60 (30?) days sat with a trusted friend or “coach” to discuss your “management style” — and its long-and short-term impact on the group?
HAVE YOU, in the last three days, considered a professional relationship that was a little rocky and made a call to the person involved to discuss issues and smooth the waters? (Taking the “blame”, fully deserved or not, for letting the thing-issue fester.)

Don’t try to do all of the above at once.

Invest a little time and energy and enjoy the tremendous results.

Upon successful completion, revisit the list and choose a few more strategies.

Even more importantly, visit Tom’s website and take advantage of the remaining 36 actions for continued success and achievement.

While these “HAVE YOUS” appear to be simple and basic … the STARK REALITY is that few of them are utilized to their fullest potential.

We KNOW these things … We seldom DO these things. Close the Knowing-Doing Gap!

Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information, please call 800-886-2MAX or fill out our contact form.

Fact-A-Day from Harry K. Harry K. Jones on 13 May 2008

Fact-A-Day from Harry K. - May 13, 2008

Fact-A-Day from Harry K. In the spirit of C.A.N.I. (Continuous And Never-ending Improvement), here are this week’s new facts—one for each day of your coming week. Pass them on to others to keep the spirit alive or invite your friends and family to visit our blog where they can also view previous entries.

McDonalds is the world’s largest toy distributor.
More than 50 million decks of cards are sold in the U.S. every year.
Myrtle Beach, South Carolina, has the most mini-golf courses per area in the U.S. At last count, there were 47 in a 60-mile radius.
On average, a movie makes about five times more from its video sales than its tickets sales.
Potatoes are used in manufacturing medicines, paper, cloth, glue, and candy.
It is physically impossible to tickle yourself.
Prince Charles owns a collection of toilet seats.

Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information, please call 800-886-2MAX or fill out our contact form.

Out-of-the-Box Thinking Harry K. Jones on 12 May 2008

Time to Flip Flop?

Out-of-the-Box Thinking I’m afraid I’m changing my mind about the importance of thinking out of the box. In this very political year, many would call my decision flip-flopping. That may very well be true, but I’m not certain that’s a bad thing. Is it better to stand firm on a particular issue, opinion or position and refuse to change your mind for any reason whatsoever, OR is it best to keep an open mind and if and when presented with new information which convinces you there might be a better way or a more productive outcome, you change your opinion or position? I feel the second choice leads to continuous improvement and future success.

Anyway, back to the Proverbial Box. In today’s chaotic information-laden world, most everyone has heard about the importance of thinking out of the box and most are open-minded enough to give it a shot. Herein lies my change of heart. I feel thinking out of the box is still a key strategy but, in itself, is no longer enough. It is now imperative to not only think out of the box but to also ACT out of the box.

Today everyone thinks … however, very few actually ACT which brings us back to the importance of striving to close the ever-challenging Knowing-Doing Gap. We see evidence daily in the media of organizations who obviously know what to do but fail to act on the right thing and, as a result, suffer a swift demise … Bear Sterns, Hallmark/Westland, Linens & Things, XM Satellite Radio, Northwest Airlines who was taken over by Delta and five other airlines who claimed bankruptcy within a week (Aloha, ATA, Skybus, Skyway, and Frontier).

Our focus must now move to the urgency of taking action on our thinking, research, creative revelations, and innovative options. Our goal must now evolve from merely thinking out of the box to acting out of the box in an effort to close that all-important Knowing-Doing Gap!

Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information, please call 800-886-2MAX or fill out our contact form.

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Look-Listen-Learn Harry K. Jones on 09 May 2008

Shock Your Customers

Look-Listen-Learn I received a pleasant surprise recently that led to a very unique opportunity. I was asked to speak at a local athletic awards banquet which is always a special treat. After the banquet, I unexpectedly ran into a previous client who I haven’t seen for almost 20 years. At that time I was working as a consultant for a local community college and was assigned to a national client for a two-month project that required travel from coast to coast. Much of my time was spent with this particular gentleman.

Long story short, our after-banquet chat led to an informal offer I simply couldn’t afford to pass up. I was invited to spend a half-day with my old friend as he wanted me to witness something he thought I’d enjoy. I accepted his offer, and we agreed on a mutually convenient date.

When I worked with him years ago, he was a prominent supervisor with his company. Today, after several promotions, he’s a vice president of what is now an international organization. It didn’t take long for me to understand why he’s been so successful.

We met for breakfast and then I joined him for a half-day of visiting clients. Yep, it was that simple. This is something he has placed on his calendar every month for years. He said he wished he could do it even more often but his travel schedule currently prohibits any more than a day a month.

He wanted me to see what has resulted from a book we both read and enjoyed very much decades earlier. It was a Tom Peters’ classic, In Search of Excellence, in which he encouraged MBWA (Management By Wandering Around). My friend applied this strategy within his organization and was so pleased with the results that he decided to extend his execution to his client base. That’s what he wanted me to see.

Once a month, he unexpectedly drops in on a number of his clients to do nothing more than say “Hi,” ask how things are going, and inquire as to what he can do to make his client’s life a little easier. His questions and comments are very informal and conversational. His visit is short and pleasant. He claims to walk away from every client feeling he has learned, through casual feedback, something new about the client, his product and service, and/or their relationship.

During our half-day adventure, we chatted with five clients, and I couldn’t help but recognize the fact that each of the five seemed pleasantly surprised to see him. One even mentioned the fact that my friend was the first vendor that had ever taken the time to stop by, much less inquire as to how they might be helpful.
After each visit, he jotted down several notes on a legal pad … all of which I was certain would be put to good use with disciplined follow-up. After lunch I thanked him for the experience and told him how much I appreciated the opportunity to see someone actually applying, with enthusiasm and obvious success, something he had learned. He informed me that he thought I might find it interesting because we shared a respect of both the author and the concept.

Shock Customers

He said he makes these visits religiously when he’s in town as well as while on the road throughout the country. He swears his ROI (Return On Investment) is incalculable and encourages everyone to make such activity a critical part of their schedule.

Situations such as this one are indeed rewarding and even more so when totally serendipitous. Why not “Shock a Customer” by calling or stopping by for a visit? You may be pleasantly surprised as well.

Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information, please call 800-886-2MAX or fill out our contact form.

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Generational Gems for Future Leaders Harry K. Jones on 08 May 2008

Ancient Secret Finally Revealed

Generational Gems for Future Leaders Author John Gardner once said: “Most ailing organizations have developed a functional blindness to their own defects.” We seem to have more ailing organizations today than at any time in our recordable history. Today, there are a multitude of businesses who are involved with a merger, acquisition, bankruptcy, or simply going out of business.

“Functional blindness” appropriately describes many of today’s company policies. Some are so antiquated it causes one to pause and wonder if anyone ever reads the manual any longer. Where did these ludicrous thoughts, posing as policy, originate?

The National Association of Human Resource Absurdities conducted extensive research in the 50s in hopes of answering that very question. Their findings were both revealing and authenticated via multiple experiments and findings. However, they chose to conceal their findings for the simple reason that they felt society was not ready for such a revelation.

Fifty plus years later they have apparently decided that the business world has matured to the level that the truth can and must finally be accepted. For those of you who may doubt the authenticity of the research results, please feel free to conduct your own experiment. It’s actually very simple.

Monkey Begin with a cage containing five monkeys.

Inside the cage, hang a banana on a string and place a set of stairs under it.

Before long, a monkey will go to the stairs and start to climb towards the banana.

As soon as he touches the stairs, spray all of the other monkeys with cold water. After a while, another monkey makes an attempt with the same result, and all the other monkeys are sprayed with cold water. Pretty soon the monkeys will try to prevent it.

Now, put away the cold water. Remove one monkey from the cage and replace it with a new one. The new monkey sees the banana and wants to climb the stairs. To his surprise and horror, all of the other monkeys attack him. After another attempt and attack, he knows that if he tries to climb the stairs, he will be assaulted.

Next, remove another of the original five monkeys and replace it with a new one. The newcomer goes to the stairs and is attacked. The previous newcomer takes part in the punishment with enthusiasm! Likewise, replace a third original monkey with a new one, then a fourth, then the fifth.

Every time the newest monkey takes to the stairs, he is attacked. Most of the monkeys that are beating him have no idea why they were not permitted to climb the stairs or why they are participating in the beating of the newest monkey. After replacing all the original monkeys, none of the remaining monkeys have ever been sprayed with cold water. Nevertheless, no monkey ever again approaches the stairs to try for the banana. Why not? Because as far as they know that’s the way it’s always been done around here.

Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information, please call 800-886-2MAX or fill out our contact form.

Project Management Jeffrey W. Drake on 07 May 2008

Project Hope Creep

Our custom-designed “Project Management: From Concept to Completion” seminar contains many basic tools for project managers. Project managers have many challenges to deal with. One area of challenges frequently addressed is that of project creep.

There are many excellent books on project management in the marketplace. One particular book, Effective Project Management by Wysocki, Beck, and Crane, very clearly addresses the project creep area and in particular the topic of hope creep.

Project management is much more than procedures. Effective project managers know how to work with the people in their project team. Hope creep can be a major problem for the project manager. A project manager may assign team members to be activity managers within the project.

Team members are typically nice people, and they may not want to give the project manager any bad news about the slow progress. The team members “hope” they can catch up by the next report period or project team meeting to be back on schedule. As a result, the project manager needs to check the accuracy of the status reports and closely monitor progress at project team meetings.

Jeffrey W. Drake, Ph.D., is a professional speaker and consultant for AchieveMax®, Inc., a firm specializing in custom-designed keynote presentations, seminars, and consulting services. Jeff has made presentations ranging from leadership to empowered teams and project management to communication styles for a number of industries, including education, financial, government, healthcare, and manufacturing. For more information, please call 800-886-2MAX or fill out our contact form.

Technorati Tags: project management, project hope creep

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Fact-A-Day from Harry K. Harry K. Jones on 06 May 2008

Fact-A-Day from Harry K. - May 6, 2008

Fact-A-Day from Harry K. In the spirit of C.A.N.I. (Continuous And Never-ending Improvement), here are this week’s new facts—one for each day of your coming week. Pass them on to others to keep the spirit alive or invite your friends and family to visit our blog where they can also view previous entries.

From a 100 mph dive, an African eagle can come to a complete halt in 18 feet!
General Colin Powell has a Bachelor’s degree in geology.
Human tapeworms can grow to be 75 feet long!
Iceland is home to 120 glaciers … and more than 100 volcanoes.
If the heads on Mount Rushmore had bodies, they would be nearly 500 feet tall.
It is forbidden for aircraft to fly over the Taj Mahal.
The Eiffel Tower is repainted every seven years. The paint weighs 60 tons.

Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information, please call 800-886-2MAX or fill out our contact form.

Resources Harry K. Jones on 05 May 2008

The Need to Read

Mark Twain once said: “The person who does not read good books has absolutely no advantage over the person who can’t read. At all!”

Reading is a primary source of new knowledge and skills for more success in life.

This is the “Information Age.” Half of what we know today, we did not know fifteen years ago.

The amount of knowledge has doubled in the last fifteen years and is said to be doubling again every eighteen months.

95% of all the books in America are purchased by only 5% of the people. The other 95% of the people purchase the other 5% of the books. (They probably don’t read them; they don’t have the time; they give them away as gifts.)

The average person reads at approximately 200 words per minute.

The average person, reading just 15 minutes per day, can read one book per month, 12 books per year.

The average person retains only 5% of what is read once, after 30 days. Therefore, take notes, file your data for easy access at a later date.

We receive more information in one day than people in the early 1900s received in their lifetime. So if you feel you don’t have the time to read, try “driving a book.” You’ll be amazed at how productive this method can be.

Commuting distances and times are still growing each year, with the average commuter now spending about 90 minutes per day in the car, just getting to and from work … 45 minutes each way. Therefore:

90 Minutes a Day is:
Approximately 7.5 Hours a Week
X 50 Weeks a Year (two weeks vacation) =

375 Hours Per Year Or
47 8-Hour Days

Today, you can find a wide variety of books on audio cassette or CD, providing you with the opportunity to listen to your favorite book while driving to and from work every day. Consider how many books you could listen to in 47 eight-hour days! That’s how you gain a competitive edge rather than falling victim to the stresses of your daily commute!

For those of you who would rather read your book than listen to others read it to you, there is still another choice for you. Remember the very helpful Cliff Notes we all used in high school as we denied their existence? Well, today there are several companies who are doing the same thing with current best sellers. Check out www.summaries.com and www.bizsum.com for examples!

Today’s typical 200- to 300-page book can cost you anywhere from $20 to $40 and can take up to 20 to 25 hours to read! These new services have condensed the content to no more than eight pages which take about an hour to read and can cost as low as $1.92 per book when purchasing in quantity and even FREE on other sites!

Increasing reading speed and comprehension is an essential tool in today’s competitive environment, and it is the most immediate and easiest time management tool to increase your career success. As our challenges change so do our opportunities to cope with them. Take a moment to do a little research, and you’ll certainly reap some great benefits.

Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information, please call 800-886-2MAX or fill out our contact form.

AchieveMax® Blog

New Feature Offers Insights on Accomplished Authors

Dr. Kenneth Hartley Blanchard

“Empowerment” Is Newest Category for Words of Wisdom

A Taste of Stark Reality

Fact-A-Day from Harry K. - May 13, 2008

Time to Flip Flop?

Shock Your Customers

Ancient Secret Finally Revealed

Project Hope Creep

Fact-A-Day from Harry K. - May 6, 2008

The Need to Read

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