Monthly ArchiveJune 2008
Is It Just Me? Harry K. Jones on 30 Jun 2008
Never a Shortage of Obvious Questions
I’ve got a strange feeling this is going to be an unending list. I keep thinking we’ve covered them all and then BOOM—another week, more questions.
Again these aren’t world-changing questions which must be answered. It just might give us a little more peace of mind if they were answered. I’m not talking about questions that will end wars, abolish poverty, cure all diseases, or eliminate the world’s problems. I’m talking about the questions that drive us crazy due to their simplicity and the questions that absolutely no one seems to be able to answer. Here are a few more.
- Why is it as soon as you find a product that you really like, they will stop making it?
- What do you do when you see an endangered animal eating an endangered plant?
- Why is the alphabet in that order? Is it because of that song?
- Why is the word dictionary in the dictionary?
- Why do they wait until a pig is dead to “cure” it?
- What do little birdies see when they get knocked unconscious?
- Why doesn’t glue stick to the inside of the bottle?
- Why don’t you ever see the headline “Psychic Wins Lottery?”
- Why is it that rain drops but snow falls?
- When fish jump in the air, do they take a deep breath and close their eyes?
- When I erase a word with a pencil, where does it go?
- Why do they put all of those unattached, annoying little subscription cards in a magazine when they know that they will fall all over the floor when you start reading?
- Why is it a station comes in brilliantly when I’m standing near the radio but buzzes, drifts and spits every time I move away.
- Why does your tire gauge let half the air out of your tire when all you want is a pressure reading.
- Why is it that when you buy an answering machine to avoid missing any calls, everyone hangs up when they hear the machine answer?
Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.
A Site for Sore Eyes Harry K. Jones on 27 Jun 2008
A Site for Sore Eyes
We’re adding still another new feature to our blog in hopes of saving you some time and effort in your day-to-day quest for success. Let me explain the title. The “Sore Eyes” may very well be what you experience from continuously searching for needed information to complete a task or assignment. A “Site” is what we hope to provide for you among the many we’ll be spotlighting in this on-going feature.
Think back to the days when you had to resort to a dictionary, encyclopedia, or library to research your concern or topic. Consider the total amount of time and energy you exerted time and time again to meet the demands of your job. Today, take a quick visit to Google, Yahoo, Dogpile, MSN, Ask, or any of the many other search engines on the Internet and, within seconds, you have more information than you can ever use. And yet, ironically, we don’t seem to have any more time than we had before these time-saving assets appeared on the scene. Of course, that’s because the new demands and challenges have appeared to claim that time and energy we freed up through the benefits of technology. And so it will continue.
Therefore, we now need even more resources and short-cuts to be utilized upon our arrival at those critical search engines. As we locate valuable resources, we’ll post them here for your convenience. Browse the listing, identify potential assets, make a quick trip to those sites you chose to see if they may be worthwhile to add to your Favorites.
If you happen to have resources you feel might be valuable to others, please feel free to send them to us, and we’ll certainly consider posting them as well.
The World Gazetteer
The World Gazetteer provides current population figures for cities, towns and places of all countries along with the largest cities of the world and current national flags.
Wanna Learn?
SoYouWanna claims that this service “teaches you how to do all the things nobody taught you in school.” Find cheap airline tickets, buy a cell phone, design your own web page, write a business plan, cure a hangover, use feng shui, change your name, flatten your abs or learn how to do hundreds of other interesting things. The opening page tells you just about anything you’re going to want to know about the site. It’s very easy to navigate and offers a wealth of information.
Save Time - Get Organized
Stressed for time? Who isn’t? I personally guarantee you can immediately find dozens—I’d say hundreds, but you’d think I was exaggerating—of tips and ideas to help you organize your home, your office, and your life. Maria Gracia is a home-organizing consultant specializing in helping people get better organized to live the kind of stress-free life they’ve always dreamed of.
State & County QuickFacts
The U.S. Census Bureau provides quick, easy access to facts about people, business, and geography.
Charity Navigator
Charity Navigator works to guide intelligent giving. The site helps charitable givers make intelligent giving decisions by providing information on 2,500 charities and by evaluating the financial health of each of these charities. The site ensures its evaluations are widely used by making them easy to understand and freely available to the public. By guiding intelligent giving, the Charity Navigator aims to advance a more efficient and responsive philanthropic marketplace, in which givers and the charities they support work in tandem to overcome our nation’s most persistent challenges.
Exploratorium
The Exploratorium is a museum of science, art, and human perception located in San Francisco, California. Online since 1993, the Exploratorium was one of the first science museums to build a site on the World Wide Web. Included in the site are more than 12,000 web pages and many sound and video files, exploring hundreds of different topics.
Top Inventions of 2007
From the phone that has changed phones forever, to futuristic cars, to a building made of water, to a remote-controlled dragonfly—a dazzling display of the many inventions that emerged last year are available on this site . For speed and convenience, inventions are arrange in a vast array of categories.
Mark Twain in His Times
This site focuses on how “Mark Twain” and his works were created and defined, marketed and performed, reviewed and appreciated. The goal is to allow readers, scholars, students and teachers to see what Mark Twain and others from his times said about each other, in ways that can speak to us today.
Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.
Generational Gems for Future Leaders Harry K. Jones on 26 Jun 2008
Payback Is Hell!
When we usually hear evidence of irony, it’s connected to a negative example. That just seems to be the way things work. However, once in a great while, we come across an example that brings a smile of content and satisfaction to our lips and tremendous delight to our heart. The motives may vary but the results remain the same. This is one of those wonderful stories.
A highly successful Human Resources Manager was tragically stricken by a bus and killed instantly. Her soul arrived at the Pearly Gates, where St. Peter welcomed her by explaining: “Before you get settled in, we have a little problem … you see, we’ve never had a Human Resources Manager make it this far before and we’re not really certain sure what to do with you.”
“Oh, I see,” said the woman. “Can’t you just let me in?”
“Well, I’d like to,” said St Peter, “but I have higher orders. We’re instructed to let you have a day in hell and a day in heaven, and then you are to choose where you’d like to go for all eternity.”
“Actually, I think I’d prefer heaven,” said the woman.
“Sorry, we have rules …” at which St. Peter put the HR Manager into the downward bound elevator.
As the doors opened in hell, she stepped out onto a beautiful golf course. In the distance was a country club; around her were many friends — past fellow executives, all smartly dressed, happy, and cheering for her. They ran up and kissed her on both cheeks and they talked about old times. They played a perfect round of golf and afterwards went to the country club where she enjoyed a superb steak and lobster dinner. She met the Devil, who was actually rather nice, and she had a wonderful night telling jokes and dancing. Before she knew it, it was time to leave; everyone shook her hand and waved goodbye as she stepped into the elevator. The elevator went back up to heaven where St. Peter was waiting for her.
“Now it’s time to spend a day in heaven,” he said.
So she spent the next 24 hours lounging around on clouds and playing the harp and singing, which was almost as enjoyable as her day in hell. At the day’s end St Peter returned.
“So,” he said, “you’ve spent a day in hell and you’ve spent a day in heaven. You must choose between the two.”
The woman thought for a second and replied, “Well, heaven is certainly lovely, but I actually had a better time in hell. I choose hell.”
Accordingly, St. Peter took her to the elevator again, and she went back down to hell.
When the doors of the elevator opened, she found herself standing in a desolate wasteland covered in garbage and filth. She saw her friends dressed in rags, picking up rubbish and putting it in old sacks. The Devil approached and put his arm around her.
“I don’t understand,” stuttered the HR Manager, “Yesterday I was here, and there was a golf course, and a country club, and we ate lobster, and we danced and had a wonderful happy time. Now all there’s just a dirty wasteland of garbage and all my friends look miserable.”
The Devil looked at her and smiled. “Yesterday we were recruiting you, today you’re staff.”
Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.
Resources Harry K. Jones on 25 Jun 2008
Wisdom of Women Is our Newest Category for Words of Wisdom
Our “Words of Wisdom” feature on our website continues to grow as we add our 21st category. In an effort to keep current, we’re going to focus today on women.
As Hillary Clinton continues to play a critical role in our chaotic political scene, we are reminded of the many contributions women are making to our society today. Oprah Winfrey dominates television ratings, has her own book club, website, magazine, production company, and radio channel. Her empire continues to grow in a variety of areas usually dominated by males.
Female CEOs are emerging as the leaders of major U.S. corporations. For the second year in a row, the stock performance of women-led companies mirrored that of companies run by men.
Danica Patrick recently became the first woman to win an IndyCar race, and we’re seeing more and more women competing strongly in Funny Car races, NASCAR, stock cars, drag racing and dirt tracks.
In short, women are making their marks more than ever before in just about any arena they choose … in those mentioned above as well as medical, educational, technical, military, and a number of creative fields.
They’re emerging and performing with a gusto which demands respect and recognition. For that reason, we’d like to share a number of quotes by and about that fascinating species we know and love as women.
Also feel free to check out our in-depth offering of quotes on many subjects should you be in need of a refreshing thought, idea, slogan or profound nugget for an upcoming meeting, presentation, or lunch room bulletin board.
We offer interesting quotes on the subjects of leadership, teamwork, customer service, time management, goals, change, motivation, sales, potential, gender, creativity, repetition, enthusiasm, employees, attitude, networking, fear, sense of urgency, passion, empowerment, and now women.
Click on “Words of Wisdom” in order to review our entire offering.
Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.
Fact-A-Day from Harry K. Harry K. Jones on 24 Jun 2008
Fact-A-Day from Harry K. - June 24, 2008
In the spirit of C.A.N.I. (Continuous And Never-ending Improvement), here are this week’s new facts—one for each day of your coming week. Pass them on to others to keep the spirit alive or invite your friends and family to visit our blog where they can also view previous entries.
- In 1869 Thomas Edison of Boston, Massachusetts, received a patent for his electric voting machine.
- In 1949, the salary of the President of the United States was increased from $75,000 to $100,000 with an additional $50,000 expense allowance added for each year in office. Today, the President makes $200,000 a year.
- In a year, an average person makes 1,140 phone calls.
- In Kentucky, 50% of the people who get married for the first time are teenagers.
- It’s possible to lead a cow upstairs … but not downstairs.
- It took Henry Ford’s Motor Company seven years to manufacture 1 million automobiles. One-hundred-thirty-two working days after this figure was reached (in 1924), the company had made 9 million more cars.
- Leonardo Da Vinci invented scissors.
Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.
Is It Just Me? Harry K. Jones on 23 Jun 2008
Are We Just Talking Change?
Television, radio, books, magazines, newspapers, billboards, seminars, the Internet (sites and blogs) … everywhere you look you’re hearing about change! All the Presidential candidates are preaching change from coast to coast, but do you really think you’re going to see it?
On one hand, I see examples of change every single day. I can’t and won’t argue that point. In fact, I’ve shared many of those changes in this very blog and will continue to do so.
On the other hand, there are many areas in which change has been, for a very long time, predicted, preached and promised but obviously not practiced.
For instance, as we pass the $4-a-gallon gas milestone, we’re hearing a great deal about the importance of energy independence … almost as though this might be an entirely new concept. However, let’s take a glance back a few years and see how other great leaders viewed the subject of energy independence. Remember, these are the words of some of the most powerful leaders on the face of the earth.
Richard Nixon in 1974 said:
“We will lay the foundation for our future capacity to meet America’s energy needs from America’s own resources.” (We didn’t.)
Gerald Ford in 1975 said:
“We cannot afford continued delays. We cannot afford prolonged vulnerability to foreign producers. We must act.” (We didn’t.)
Jimmy Carter in 1979 said:
“We are the generation that will win the war on the energy problem and in that process, rebuild the unity and confidence of America.” (We didn’t.)
Ronald Reagan in 1962 said:
“Energy independence is the best preparation America can make for the future.” (We didn’t.)
George H. W. Bush in 1990 said:
“The Congress should enact measures to increase domestic energy production and energy conservation — in order to reduce dependence on foreign oil.” (They didn’t.)
Bill Clinton in 1998 said:
“We have it in our power to act right here, right now. I propose $6 billion in tax cuts and research and development to encourage innovation, renewable energy, fuel-efficient cars, and energy-efficient homes.” (We didn’t.)
George W. Bush in 2007 said:
“We have got to do something about our dependence on oil — for two reasons. It provides an economic and national security risk and makes it harder to be wise stewards of the environment.” (We didn’t — for either reason.)
Those are fantastic sound bites from seven previous leaders, and you know McCain and Obama are making even stronger statements in light of current economic conditions and the fact that they know they must say something in order to get elected.
It’ll be interesting to see what kind of a sound bite our next President adds to this list of ritual rhetoric. Of course, don’t forget every member of Congress who echoed empty promises to usher in a meaningful energy policy. If we had a barrel of oil for every broken promise made by a Washington politician — we’d be energy-independent!
This is another prime example of a Knowing-Doing Gap … this one may never be closed. Our leaders know we should be taking action to establish energy independence. They even know how to do it as we have a variety of viable options. They know what the consequences will be for us if we don’t take action soon. Yet they do nothing but talk. This happens to be one Knowing-Doing Gap which must be closed — and soon!
As you review the statements above you must admit that there’s been very little change in this area over the last 34 years … regardless of which political party was in charge.
Now take a look at this newspaper editorial that depicts why stress levels escalate.
“The world is too big for us. Too much is going on, too many crimes, too much violence and chaos. Try as you will, you get behind in the race, in spite of yourself. It’s an incessant strain to keep pace … and still, you lose ground. Science empties its discoveries on you so fast that you stagger beneath them in hopeless bewilderment. The political world changes so rapidly you’re out of breath trying to keep pace with who’s in and who’s out. Everything is high pressure. Human nature cannot endure much more!”
Again, not everything is impacted by change. This editorial appeared in the Atlantic Journal on June 16th, 1833 … 175 years ago! One might think it was written yesterday … demonstrating that while many things change — some things simply don’t!
Education, experience, intelligence, budget, research, innovation — all are meaningless unless properly applied to the challenge at hand. We have the resources. However, for some reason we have yet to utilize them and, as a result, are witnessing increasingly negative consequences. One must wonder what it’s going to take before our nation’s leadership initiates action to close this critical Knowing-Doing Gap.
Sadly, these Knowing-Doing Gaps also exist in our organizations, businesses, and communities across the nation. At the moment there seems to be a great deal of knowing and very little doing in far too many areas of our society. It’s going to take individual action at many levels to initiate a collective turnaround of this devastating trend. Why not be one of those individuals?
Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.
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Meet the Authors Harry K. Jones on 20 Jun 2008
Og Mandino
I must admit that I was a little reluctant to draft this piece as part of our continuing series of “Meet the Authors.” To be perfectly honest, I was concerned that I may not be able to do justice to this particular man.
A very long time ago, a CEO gave me a copy of the best-selling book, The Greatest Salesman in the World, and asked me to summarize it at his annual meeting for a large group of sales managers. By the way, this particular book has been used by thousands of sales organizations in training their staffs. I hesitated as I have never really been that interested in the area of sales. I’ve heard all of the traditional spiels and shtik that are guaranteed to provide successful sales. I’ve attended the rallies and heard most of the motivational speakers sharing their wisdom. It just didn’t interest me as I’ve always been a firm believer that the best insurance of great sales is even better service! It always worked for me.
However, I took the assignment, read the book, and made the presentation. It was well accepted by all in attendance and the CEO was very pleased as a faithful follower of “Og” Mandino. End of this story—beginning of another.
I was so taken by the brilliance, clarity, enthusiasm, and spirit of this captivating author and the mystique he utilizes to lull readers into an aura of understanding that I became an immediate and eternal fan of this man and his work. He has written 19 books which have sold more than 50 million copies and been transferred into 25 different languages. He was the President of Success Unlimited magazine until 1976 and has been inducted into the National Speakers Association’s Hall of Fame. Although he died in 1996, he remains one of the most inspirational and best-selling authors today. While his work is admired and supported by many different faiths, those who simply enjoy an inspirational message are also very supportive fans.
A year after reading his bestseller, I had the opportunity of hearing Og speak in person at a day-long motivational rally. Although he shared the stage with six other well-known speakers, it was obvious that he had mesmerized the audience of several thousand in attendance. It was at this time that I realized Og offered more than a rare ability to tell a story. This man had a voice like none other I had ever heard. It was the voice of a story-teller … a voice which could demand and maintain the attention of thousands of people at the same time making each one of them feel as though they were the only one in the room with him. His unique cracker-barrel New England accent transports you to the heart of Massachusetts the moment you hear it.
In fact, if you’d like to hear it for yourself simply visit the following link and you can hear a short version of Og’s life in his own words as you read along or enjoy a variety of pictures from his past.
The mystique that I mentioned earlier evolves from a rare combination of several exceptional characteristics. 1.) enchanting parables 2.) a hypnotic voice and stage presence 3.) and the ability to draw on his own life experiences as he created memorable narratives which provide valuable learning opportunities. That’s quite a package. It was enough to encourage me to add his audio tapes to my collection of his enthralling books.
I have dedicated a special shelf in my library for Og’s works … they’ve had that much of an impact on me. Two of those books contain a personal note scrawled across the page in green ink … a habit he originated early in his career as green had always been his favorite color. Having his entire collection at your fingertips is similar to having access to a college education in your own home. In fact, one of his books is titled The University of Success, and its content certainly provides the promise of the title.
Offering a wide variety of subject matter, Og prepares you for a life of positive planning and positive thinking. He points out the path to success and motivates the spirit within to achieve its full potential. Pick up a Mandino classic and you won’t be able to put it down until you’ve completed it.
I had the privilege of meeting Og on three different occasions and can testify that he was a very humble, charismatic man who was eager to share his wisdom, experience, and insight with any and all who were willing to receive it.
I don’t intend to include any book reviews here. We do that on our web site. However, to demonstrate the variety of content and the power of his storytelling, let’s peek between a few covers.
The Greatest Salesman in the World
This is the book that launched his career and, in the process, transformed the lives of millions of his readers who put the information and learning in this slim volume into their daily lives. This is the legend of Hafid, a camel boy of two thousand years ago, and his burning desire to improve his lowly position in life, as told to his apprentice Erasmus. He attempts to learn how to be a great salesman. In the process of his learning, he makes a decision that will influence his life forever. The book includes the wisdom of “ten scrolls” of learning, which the reader is encouraged to follow.
The Greatest Miracle in the World
In this classic, readers are introduced to a mysterious, long-haired, giant old man, Simon Potter, who calls himself a Ragpicker because he’s spent his life rescuing humans who had ended up on life’s refuse pile. Simon befriends Mandino and reveals ageless wisdom and knowledge as they search for the greatest miracle in the world. These two strangers become the best of friends, only in the end to have never met at all. The chilling conclusion will leave you speechless and wanting more.
The Return of the Ragpicker
He’s back-k-k-k! The title tells it all.
The Twelfth Angel
This is a real tear-jerker about a company president who loses his wife and son in a tragic car accident, a hopelessly uncoordinated little boy, Timothy Nobel, and his baseball team, the Angels. In the end, little Timothy teaches us lessons that will live with us forever. You’ll laugh, you’ll cry, you’ll share this story of love, courage, persistence and victory.
The Choice
This book focuses on a concept that many people have obviously forgotten … this is the fact that we do, in fact, have choices! We must, of course, choose wisely. We must also correct the choices we’ve made and are not happy with. Most importantly, we must take responsibility for whatever our choices are—and where they lead us. At one point in this revealing parable, the main character is faced with a decision he has to make: his son will die in two months unless he is willing to give up his own life in order for his son to live.
Books written by Og Mandino:
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Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.
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- Meet the Authors
Generational Gems for Future Leaders Harry K. Jones on 19 Jun 2008
Is Your Echo Positive?
Here’s a Generational Gem that should be shared with young people as early as possible. If they understand the message and begin practicing this philosophy, they will certainly experience greater success early and often. They can apply it in school, church, community, and later as they enter the work force. This would certainly be a much better world if it were practiced by everyone.
You’ll note that it was written by quite possibility the most prolific poet and writer of all time … Anonymous.
Read, enjoy, practice, and benefit immediately!
“Echo - This Rule of Nature”
A man and his son were walking in the forest. Suddenly the boy trips and feeling a sharp pain he screams, “Ahhhhh.”
Surprised, he hears a voice coming from the mountain; “Ahhhhh.”
Filled with curiosity, he screams, “Who are you?”, but the only answer he receives is: “Who are you?” This makes him angry, so he screams, “You are a coward!” and the voice answers, “You are a coward!”
He looks at his father asking, “Dad, what is going on?”
“Son,” he replies, “pay attention!” Then he screams, “I admire you!” The voice answers, “I admire you!” The father shouts, “You are wonderful!” and the voice answers, “You are wonderful!”
The boy is surprised, but still can’t understand what is going on.
Then the father explains, “People call this an ‘ECHO’, but truly it is ‘LIFE!’ Life always gives you back what you give out! Life is a mirror of your actions. If you want more love, give more love! If you want more kindness, give more kindness! If you want understanding and respect, give understanding and respect. If you want people to be patient and respectful to you, give patience and respect! This rule of nature applies to every aspect of our lives.”
Like the ECHO, LIFE always gives you back what you give out. Your life is not a coincidence, but a mirror of your own self.
Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.
Business Briefs Harry K. Jones on 18 Jun 2008
MBWA (Management By Wandering Around) Still Proves to Be a Strong Strategy
Last month, I shared an experience I had with an old business associate in which we visited several of his customers. He wanted me to see what had resulted from a book we both read and enjoyed very much decades earlier. It was a Tom Peters’ classic, In Search of Excellence, in which he encouraged MBWA (Management By Wandering Around). My friend applied this strategy within his organization and was so pleased with the results that he decided to extend his execution to his own client base. That’s what he wanted me to see.
Well, it appears that my friend was right on the money and maybe even got a bit of a jump on what may soon become a critical strategy. A recent survey revealed some shocking results which SHOULD act as a wake-up call for any and all organizations trying to deal with the many negative ramifications of today’s chaotic business environment.
24/7 Wall St., LLC is a Delaware corporation set up to run a financial news and opinion operation with content delivered over the Internet. The company publishes about 35 pieces of content a day and has readers throughout North America, Asia, the Middle East, and Africa. The company currently has its content picked up at websites including TheStreet.com, AOL Finance and BloggingStocks, The Wall Street Journal online, MarketWatch, and StockHouse.
Looking back over the past 50 years, you’ll discover that some of the most successful companies were led by CEOs that spent a great deal of their time with customers and at company locations around the world. In short, MBWA (Management By Wandering Around). Two of the most famous supporters of this strategy were Willard Marriott and Sam Walton. At one point, Walton visited hundreds of stores a year. If these CEOs wanted to know how they were doing with the consumers who spent money with them, they did not have to check with anyone else in management.
Along these same lines, 24/7 was apparently interested in how this philosophy is viewed by today’s business icons and what impact, if any, those views correlated with the current success of the organizations involved. What they discovered in this latest study is not new. In fact, it’s been known and well-documented for decades. Obviously, few leaders give credence to this powerful strategy at a time when all should do so.
In this article, they examine a good number of companies that are currently making headlines in the media … some good, some not so good. They name the company, give a quick run-down of why they’re in the news, and then compare their current status to the CEO’s philosophy on MBWA. It’s amazing that those leaders who get out to their locations and keep in touch with their employees and customers are doing much better than those who don’t. The majority of these leaders encourage their staff to practice MBWA as well. In short, it becomes part of the culture. This strategy has been proven time and time again over the years regardless of the product, service, or industry. Bottom line—it works. Why then, don’t more leaders, at every level, practice this concept?. The excuses are numerous. The results remain the same.
Want the proof? 24/7’s quick review of the following companies will open your eyes: Sears, K-Mart, Ford Motor, Radio Shack, Dell, TDAmeritrade, Sprint, Palm, Target, Wal-Mart, Apple, Hewlett-Packard, McDonalds, Schwab, & CostCo. What you do about it is up to you.
Want to hear more about MBWA? Click and share: Does MBWA (Management By Wandering Around) Still Work?
Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.
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Fact-A-Day from Harry K. Harry K. Jones on 17 Jun 2008
Fact-A-Day from Harry K. - June 17, 2008
In the spirit of C.A.N.I. (Continuous And Never-ending Improvement), here are this week’s new facts—one for each day of your coming week. Pass them on to others to keep the spirit alive or invite your friends and family to visit our blog where they can also view previous entries.
- Emerson Moser, who was Crayola’s senior crayon maker, revealed upon his retirement that he was blue-green colorblind and couldn’t see all the colors. He molded over 1.4 billion crayons in his 37-year career.
- Flying from London to New York by Concord, due to the time zones crossed, you can arrive two hours before you leave.
- Henry Ford did not invent the automobile. It was the invention of several 19th century engineers, paramount among them being two Germans, Gottlieb Daimler and Karl Benz. What Ford did was too mass-produce automobiles and provide cheap service for them.
- If the population of China walked past you in single file, the line would never end because of the rate of reproduction.
- If you paint graffiti in Rome, you could get the death penalty.
- If you walked the entire length of the China’s Great Wall, you would be walking farther than the distance between New York City and Miami, Florida. The wall stretches for more than 1,500 miles. The driving distance between New York and Miami is just over 1,250 miles.
- In 70 years of life your heart will beat 2.5 billion times and you will take 650 million breaths.
Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

















