Comments on: Empathetic Customer Service http://www.AchieveMax.com/blog/2008/10/23/empathetic-customer-service/ Business articles on change, creativity, customer service, leadership, motivation, teamwork, and time management, written by AchieveMax® professional speakers. Fri, 06 Jan 2012 22:54:33 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Katherine Wheeler http://www.AchieveMax.com/blog/2008/10/23/empathetic-customer-service/comment-page-1/#comment-26966 Katherine Wheeler Thu, 23 Oct 2008 20:13:14 +0000 http://www.AchieveMax.com/blog/?p=1525#comment-26966 I just finished reading your story of how Eddie Rickenbacker taught his leadership team how to understand the frustration of their customers and the need for great service. What a great example of true leadership. I immediately forwarded this article to each of our branches with instructions to share it with the entire staff. This story also motivated me to sign up for your daily direct feed as I hope others do as well. Your articles are priceless, please keep them coming. I noticed you're currently publishing four days a week. Is there any possibility of adding a few days a week? We so look forward to your next offering. Keep the good stuff coming. Thank you. Katherine Wheeler CEO I just finished reading your story of how Eddie Rickenbacker taught his leadership team how to understand the frustration of their customers and the need for great service. What a great example of true leadership. I immediately forwarded this article to each of our branches with instructions to share it with the entire staff. This story also motivated me to sign up for your daily direct feed as I hope others do as well. Your articles are priceless, please keep them coming. I noticed you’re currently publishing four days a week. Is there any possibility of adding a few days a week? We so look forward to your next offering. Keep the good stuff coming. Thank you.

Katherine Wheeler
CEO

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