Shocking Revelation

Business BriefsI want to keep this short and to the point in hopes that it will sink in. I’m going to tell you something that is truly hard to believe! The sad truth is the fact that very few people will read this message for the following reasons.

  1. Those who should be reading this will never see these words for the simple reason that it takes action to do so.
  2. Those not included above are too busy making things happen to take the time to read this. Thankfully, this group doesn’t need to hear this message because they’re living it.

There are those in today’s business world who take great pride and joy in the fact that they can call themselves a CEO, President, V.P., Supervisor, etc. These people are sitting comfortably at their desks waiting for the phone to ring or a knock on the door bringing in much-needed business to survive this much publicized recession. Those people will not survive the recession.

The next few quotes support the message that you must take action if you want to see results. Heaven help those sitting at their desk waiting for the phone to ring! Do something!

  • “A year from now you may wish you had started today.” ~ Karen Lamb
  • “The key to getting ahead is getting started.” ~ Agatha Christie
  • “ACTION is the foundational key to all success.” ~ Picasso
  • “We have a strategic ‘plan.’ It’s called doing something.” ~ Herb Kelleher, Southwest Airlines
  • “This is so simple it sounds stupid, but it is amazing how few oil people really understand that YOU ONLY FIND OIL IF YOU DRILL WELLS! You may think you’re finding it when you’re drawing maps and studying logs but you have to drill!” ~ John Masters, Canadian wildcatter, from his book, The Hunters.

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

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U.S. Experiencing Dynamic Extremes

What Were They ThinkingOn tonight’s national news, two emerging stories struck me as being unbelievably ironic. They obviously reflect the chaotic nature of our current environment across this country. I’ll avoid sharing my opinion and allow you to draw your own conclusions. However, I would ask you to do one thing … look and listen through naive eyes and ears as though you just arrived on our shores and knew nothing of our culture or current challenges. What conclusions would you come to?

Summary of Story #1

Sacramento, California, the state capital of the seventh-largest economy in the world, with a movie-star governor, Arnold Schwarzenegger, and an NBA pro athlete for a new mayor, Kevin Johnson, is also the home of a tent city housing more than 400 homeless men, women, and children.

The capital’s tent city sprawls messily on a grassed-over landfill beneath power lines, home to countless citizens with nowhere else to go. It has been here for more than a year, existing without running water or sanitation. It’s one of many tent cities located in this community alone.

Tent CitySacramento city officials announced yesterday that the famous tent city would be cleared out by the end of April. The evacuation is necessary, an official reports, because the tents are pitched on land owned by a utility company that plans to develop the site. Can you imagine being evicted from a tent city? What’s next? By the way, tent cities are springing up all over the U.S., and they won’t be hard to fill. More than 651,000 people lost their jobs LAST MONTH, and experts are predicting as many as 1.5 million MORE Americans will lose their homes to foreclosures this year.

Summary of Story #2

I’ll avoid naming names here as it’s the story which is most relevant. A bitter, high-stakes divorce battle is currently taking place in Connecticut between a Swedish countess (36) and a current company chairman (67) with an estimated net worth of $329 million.

The countess is demanding $100 million from her husband as she needs more than $50,000 A WEEK to maintain her lavish lifestyle. She filed court papers showing she has more than $53,800 in weekly expenses—more than most American families make in a year—including maintaining a Park Avenue apartment and three residences in Sweden. Her weekly expenses also include $700 for limousine service, $4,500 for clothes, $1,000 for hair and skin treatments, $1,500 for restaurants and entertainment, and $8,000 for travel.

MansionSharing this particular news story isn’t meant to place blame on either the company chairmen nor the countess. I’m sure they’ve both worked hard for what they’ve earned. It just makes one wonder if a small portion of that $53,800 PER WEEK might buy a better grade of canvas for some of those homes in tent city … not that these two particular people are obligated to do so.

What were they thinking when they decided to go to court?

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

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Fact-A-Day from Harry K. – April 28, 2009

Fact-A-Day from Harry K.In the spirit of C.A.N.I. (Continuous And Never-ending Improvement), here are this week’s new facts—one for each day of your coming week. Pass them on to others to keep the spirit alive or invite your friends and family to visit our blog where they can also view previous entries.

  • Added together, the world’s unused frequent flyer miles equal 42,500 round trips to the sun.
  • Ben Franklin once wrote an essay on the possibility of waterskiing.
  • India ink comes from … China.
  • The largest private landowner in New York City is the Catholic Church. The second largest is Columbia University.
  • Technically speaking, there are only 46 states in the U.S. … Kentucky, Massachusetts, Pennsylvania and Virginia are commonwealths.
  • The common flu kills 20,000 people a year.
  • Barry White’s music has been used by marine biologists to encourage sharks to mate.

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

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Are the Experts Really Experts?

It’s always nice to have support and receive advice when tackling a project or challenge. However, it’s just as important to recognize that not all advice is good advice.

Too many people today are discouraged, deterred, or manipulated by the criticism, predictions, or negativity of others. While advice and input can be worthwhile in many situations, they can be extremely detrimental in others.

  • Stop NegativityListen to the input.
  • Weigh the pros and cons.
  • Determine what will be helpful.
  • Seek additional input.
  • Focus on the positive.
  • Disregard the negative.
  • Take action, be flexible, never give up.

Over the decades there has been much advice offered by highly educated and experienced people to those attempting a new and improved approach to a variety of challenges. While education and experience can often be powerful attributes, they don’t always guarantee success. In some cases, it can be just the opposite. Consider “Sacred Cows,” “NIH” (Not Invented Here), “We’ve Always Done It That Way” and other attitudes that so quickly stifle progress.

Here are a few examples:

“I cannot see any nation or combination of nations producing the money necessary to put a satellite in outer space.”
~ Sir Richard Wooley, Astronomer Royal, 1957

“Television won’t be able to hold on to any market it captures after the first six months. People will soon get tired of staring at a plywood box every night.”
~ Darryl F. Zanuck, head of 20th Century Fox, 1946

“No woman in my time will ever be prime minister.”
~ Margaret Thatcher (prime minister), 1969

“No flying machine will ever fly from New York to Paris.”
~ Orville Wright, 1908

“That is the biggest fool thing we’ve ever done. The bomb will never go off.”
~ President Harry S. Truman, after being briefed on the Manhattan Project in 1945

“I cannot conceive of anything more ridiculous, more absurd, and more affrontive to all sober judgment than the cry that we are profiting by the acquisition of New Mexico and California. I hold that they are not worth a single dollar!”
~ U.S. Senator Daniel Webster of Massachusetts, 1845

Successful people throughout history have never been deterred by the negativity of others. To achieve true cutting-edge progress in any endeavor, apply the seven step process noted above.

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

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Universal Quandary – Obvious Questions

Out-of-the-Box ThinkingThey seem to appear faster than I can deal with them. Maybe it’s the times. Today’s chaotic existence seems to be filled with more and more obvious questions every day, and no one, at any level, seems to have any answers. Every attempt to find answers appears to result in even more questions.

Let’s take a look at the newest additions which bring our list to 265. If you have any additions to add to our list, please feel free to send them along to me.

  • Don’t you think it’s funny that all those tough-guy boxers are fighting over a purse?
  • Why does caregiver and caretaker mean the same thing?
  • Why do fat chance and slim chance mean the same thing?
  • Why does flammable and inflammable mean the same thing?
  • Why doesn’t “Buick” rhyme with “quick”?
  • Why does “slow down” and “slow up” mean the same thing?
  • Why do people go to the unemployment office to find a job?
  • Why do they call it a TV set when you only get one?
  • Why do we drive on parkways and park on driveways?
  • Why do we say something’s out of order when its broken, but we never say it’s in order when it works?
  • Why do we shut up, but quiet down?
  • Why do we yell “heads up!” when we should be yelling “heads down!”?
  • Why is it they can get a pizza to your house faster than an ambulance?
  • Why does it take so little time for a child who is afraid of the dark to become a teenager who wants to stay out all night?
  • Why do we use answering machines to screen calls and then have call waiting so we won’t miss a call from someone we didn’t want to talk to in the first place?

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

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Fall of the Mall – History in the Making

I know you’re terribly busy today with so much going on in these chaotic times. However, it might be interesting, educational and even entertaining to invest a few moments to sit with your children and discuss the history changing events that are currently taking place in your community.

DowntownDiscuss the days when downtown was the happening place to be. I live not far from the capital city of our state, and I can vividly remember how busy and vibrant the crowded streets were at any given time. Eight downtown theaters and two bowling alleys provided entertainment day and night. Today, they’re all gone. Sears, J.C. Penney, Montgomery Wards, S.S. Kresge, F.W. Woolworth, W.T. Grant, Cunningham Drugs, Ben Franklin and many more lined the cobblestone streets. Today, not one of those gems has survived the ravage assault of that treasured landscape. Twenty-one restaurants (without bars) were always packed. Today, we have nine bars which happen to serve food. What happened?

Strip shopping plazas and centers starting popping up in the suburbs, providing easy access to those who once had to travel into town to shop, eat and entertain themselves.

It wasn’t long until the mammoth shopping malls emerged on the scene allowing you to shop to your heart’s content, safe from inclement weather conditions, enjoy every type of food available, and see your favorite movie at any one of 20 screens.

Today, we’re witnessing the fall of the mall as online shipping provides us with a wide variety of products, discount prices, and free shipping from most anywhere in the world—all without leaving the comfort of our living rooms.

It’s all well and good for consumers but mall culture in the United States—at least as we know it—is coming to an end. As malls across the country start to fade into obsolescence, what is to become of these massive structures which were once home to our favorite retailers? Well, keep your eyes peeled because the transformation has already begun since landlords simply can’t afford to board up storefronts day after day. Not only are they losing precious income but those abandoned stores are sending a bleak message to shoppers that times are a-changin’.

While numerous shopping malls have actually closed their doors due to the exodus of their occupants such as Steve & Barry’s, others have focused on creating a more useful, long-term multipurpose community space in hopes of luring local shoppers back to what was once a family comfort zone.

DowntownSome have chosen to add pedestrian walkways, outdoor dining, and even residential units to those retailers who are still operating under the hope that the market will return. Colleges, churches, bowling alleys and even museums have all found their way into the mall community. Look for insurance companies, law offices, doctors, dentists, financial institutions, tattoo artists, hair stylists, photographers, day care, and auto repair shops to fill the ever-increasing vacancies. Batting cages, amusement rides, and paint ball battlegrounds have invaded some mall sites. There have even been reports of hospitals, funeral homes, and car dealers taking advantage of the reduced real estate opportunities.

The mall is changing … of that there is no doubt. How may be another question as we are currently witnessing both the fall of the mall and the sprawl of the mall. Watch closely as history unfolds in shopping meccas as it seems to be doing everywhere else.

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

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Boo Hoo – Can’t Afford the Loo!

What Were They ThinkingI’ve heard of Pay-Per-View.
I’ve heard of Pay-to-Play.
I’ve heard of Pay-to-Click.
I’ve heard of Pay-to-Post.

However, it appears as though we’re about to open up a whole new category. Prepare to add any or all of the following to your vocabulary:

Pay-to-Pee
Wee Fee
Flush Fee

And there could be even more. This is not a joke. In fact, there’s nothing funny about it at all.

RyanAir is an Irish low-cost airline headquartered in Dublin, and it constantly strives to bring new meaning to the term “cost saving.” This Irish airline is renowned for its cheap flights and has made no secret of its quest to boost revenue by any means possible. It has almost become an industry joke.

RyanAir operates 181 aircraft and has orders placed for an additional 141 planes. It is the third largest airline in Europe in terms of passenger numbers and the world’s largest airliner in terms of international passengers. Some say it has copied its low-cost model after Southwest Airlines while others claim it has far surpassed that particular model.

RyanAir’s “no frills” approach includes:

  • no business class.
  • operating a single model of aircraft.
  • charges for food, soft drinks and even water.
  • charges for each bag checked into the hold.
  • plans to remove all its check-in counters to encourage travelers to take just one piece of hand luggage.
  • flying into only regional airports where they charge lower fees.
  • charging a fee for bringing aboard any airport purchases.
  • hawking bingo cards and duty-free goods during its flights.
  • seats that do not recline, seats without back pockets and no window shades.

RyanAirOne might be tempted to think that RyanAir is prepared to plumb any depth to make a fast buck and is constantly putting profit before the comfort of its  customers. Just when you think they’ve reached rock bottom, they come up with another idea which leaves you asking yourself: “What Were They Thinking?”

Now RyanAir has decided to start charging passengers to go to the bathroom. Again, this is no joke. It originally requested the engineers at Boeing to design a mechanism for the toilet door to accept coins. That was quickly dismissed as the airline operates heavily in areas which use both the euro and British pound. Now RyanAir has designed a door which will open only if you swipe a credit card through the locking mechanism. To add insult to injury, you not only have to “pay-to-pee,” but you’ll have to do it on credit.

Don’t think for a moment that U.S. airlines aren’t watching this newest revelation to note passenger responses. If it works at RyanAir, we’ll soon be seeing it in the states.

The airline estimates if 20% of passengers pay £1 to use the restroom, this would generate £15 million annually (21 million American dollars)! It might want to consider the fact that charging to use the restrooms might impact the income it has been enjoying by charging passengers for over-priced drinks on board.

Of course, I guess RyanAir could make up for that loss by selling corks and pooper-scoopers!

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

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Fact-A-Day from Harry K. – April 21, 2009

Fact-A-Day from Harry K.In the spirit of C.A.N.I. (Continuous And Never-ending Improvement), here are this week’s new facts—one for each day of your coming week. Pass them on to others to keep the spirit alive or invite your friends and family to visit our blog where they can also view previous entries.

  • A 90-mph fastball reaches home in .46 second.
  • Ben Franklin invented crop insurance.
  • Hens can lay eggs without a rooster, but they’ll never hatch into chicks.
  • Laid end to end, the sticks from popsicles last year would circle the planet four times.
  • Some snakes can go an entire year without eating.
  • The brain can record about 86 million bits of information each day.
  • Minnesota has 90,000 miles of shoreline … more than California, Florida and Hawaii combined.

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

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Things That Should Be Eliminated

Thus far, this particular category has been devoted to focusing on people, products, organizations, and trends which:

  • have undergone major changes,
  • are currently in the midst of transformation,
  • are destined for future change, and
  • the inevitable results that will evolve.

I thought maybe we’d change our focus a bit this week and focus on things that SHOULD be going, gone or eliminated as soon as possible because they simply don’t make sense. For instance:

  1. Going, Going, Gone ...Let’s start with those maddening little labels glued on every piece of fruit in the supermarket. There’s got to be a better way. As it is now, you either end up eating the labels or destroying the piece of fruit by trying to surgically remove them before feasting. After every battle with a sticker, I feel like returning the piece of fruit to the supermarket—through the plate glass front window of the store.
  2. Now let’s visit the airport where there are several maddening classics which need to be targeted.
    • Let’s get rid of that ridiculous sign near security which reminds us that no guns, knives, or bombs are permitted past this point! Duh! Have you ever seen a passenger dump their weapons in a growing pile at this point?
    • How about the E-ticket machine near the counter that actually has the gaul and audacity to ask you if you packed your own bag. If you didn’t, would you tell this machine? And if you told them you didn’t pack your own bag, what are they going to do? Is there someone in the back room monitoring responses from all of these E-ticket machines?
    • Here’s another dumb airport tradition: crowding up against the luggage conveyor while we wait for bags at the airport. If we all stood back six feet, we could see the bags coming and step forward and wrestle them off the belt without shoving.
  3. How about the Electoral College? No one understands what it is, how it works, or the fact that it undermines the concept of “every vote counts.” Rather than directly voting for the President and Vice President, United States citizens vote for electors. Electors are technically free to vote for anyone eligible to be President but in practice pledge to vote for specific candidates and voters cast ballots for favored Presidential and Vice Presidential candidates by voting for correspondingly pledged electors. You knew that, right?
  4. Going, Going, Gone ...And finally … lotteries need to go. A lottery is a tax on people who are bad at math. It’s a huge tax—people sink about $40 billion a year into state lotteries and $345 billion into all forms of legal gambling. A good number of those who buy lottery tickets and travel to Vegas, Atlantic City, etc. are for the most part those who don’t have the money to waste. Only a very small fraction of what they lose comes back to them in funds for schools as promised. A direct tax would hit all income levels more fairly, would actually channel more to the schools at less expense to the taxpayers, and might even help educate people to understand their chances of winning a lottery are actually about a trillion to 1!

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

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Creative Examples Abound

Out-of-the-Box ThinkingThis is our third installment in a series of articles sharing creative company names and signs. Traveling cross country can provide you with an idea of just how creative people can be as they strive to produce names that will catch the eyes of customers in hopes they’ll pause to investigate, like what they find, and hopefully past the word on to others.

Click on the following links to see the entire list: Search for Creativity and Creative Search Continues. Take a look and appreciate the creative juices which flow across our country.

  • Frank N SteinsSHEAR PERFECTION (salon)
  • HAIR WE ARE (salon)
  • SHEAR INSANITY (salon)
  • HAIRWAY to HEAVEN (salon)
  • CURL UP AND DYE (salon)
  • BEST LITTLE HAIR HOUSE IN DENVER (salon)
  • U OTTER STOP INN (bar)
  • FRANK N STEINS (beer, brats & hotdogs)
  • E FISH n’ SEA (seafood)
  • PIER PRESSURE (seafood)
  • SEAS the DAY (seafood)
  • PITA WRAPBIT (wraps – pitas – smoothies)
  • UNLIMITED PASTABILITIES (pasta)
  • JUAN in a MILLION (Mexican food)
  • PITA PAN (pita shop)
  • FedUp (deli)
  • MEAT U THERE (meat market)
  • LOX STOCK & BAGEL
  • JUST FALAFS (good mood food)
  • LETTUCE EAT (sandwich bar)
  • NIN COM SOUP (soup & sandwich)
  • The Human BeanTHAIPHOON (Thai food)
  • THAI TANIC (Thai cuisine)
  • MOON WOK (Chinese take-out)
  • WOK & ROLL (Oriental food)
  • WOK THIS WAY (Oriental food)
  • BREW HAHA (coffee shop)
  • THE HUMAN BEAN (coffee shop)
  • A BREWED AWAKENING (Espresso shop)

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

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