Irony In Motown

University of Real LifeThis is a short and simple story. Probably too simple. The moral of the story is obvious.

Who would have ever thought we’d see a strong example of LEADERSHIP coming out of Detroit of all places? I’m not disparaging the Motor City in any way. Motown has played a critical role in my life for decades. It’s just that one seldom links leadership to this particular city due to the demise of the auto industry and what we have long known as The Big Three.

Ironically, it’s one of the Big Three that is currently basking in the limelight, demonstrating what true leadership can accomplish.

Let me share a few facts that pretty much speak for themselves.

Washington provided in the vicinity of $82 billion dollars of OUR money to bail out General Motors and Chrysler last year.

Ford Motor Company refused assistance because it knew about the strings which would be attached to any government loan. It knew its hands would be tied.

The 21st Annual North American International Auto Show began this week in Detroit.

Speaker of the House Nancy Pelosi, thronged by reporters and cameras, led her entourage of a dozen members of Congress on a two-hour walk-through of the floor, squeezing onto show displays while top company officials talked up their businesses. They were there to check on OUR investment. Guess what they found?

Every year the Annual North American International Auto Show acknowledges the Best Car and the Best Truck of the Year. Seldom do both designations go to the same manufacturer. This year they did. Ford Motor Company took both honors. It took NO bailout money and yet out-performed and out-produced its two competitors that took billions from taxpayers. Think about it!

I must admit that I’ve never been fond of the Ford family and the reason is probably unfair. I’ve never approved of the way the family managed our Detroit Lions … the NFL football franchise they’ve owned far too long. It’s been a long-standing case of poor leadership.

However, Henry Ford’s great grandson William Clay (Bill) Ford has certainly gained my respect. Three years ago he stepped down as the leader of Ford Motor Company because he knew he wasn’t doing the job necessary to succeed in a very competitive, chaotic environment. That’s a tough choice to make when your name is on every building in the empire and every one of your cars in the country.

However, Ford recruited Alan Mulally, the President of Commercial Airplanes for Boeing. He chose Mulally for his reputation of being a “people person.” Ford was ridiculed by many at the time because the new President and CEO wasn’t a “car guy” and knew little of the auto industry. However, he had proven at Boeing that he knew how to lead people, and that’s what Ford was looking for. The rest of the story continues to provide a valuable lesson to anyone concerned about success.

Re-read this story with your staff and discuss the consequences for everyone involved. Then discuss how it relates to your own organization, its future and success.

I wonder if Nancy Pelosi and her Washington cronies, from both parties, know this story… probably not because the facts are on the table, not passed on under the table.

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

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I Just Don’t Have Time

Midnight MusesI was just sitting here at my computer talking on the phone to a friend when something interesting came on the television. It was a documentary piece on the wonders of today’s technology. It really made me stop and think. The facts were overwhelming in their simplicity and yet spoke to the power of the individual. Take a glance at just a few of these overwhelming facts.

  • Statistics show that there are more than 350 million active Facebook users on the Internet social site and that number continues to grow rapidly ever day!
  • The average Facebook user spends at least an hour a day on the site.
  • The average user uses the Like button 9 times a month and writes 25 comments each month.

There were many more interesting facts about Facebook, but let’s move on.

  • MySpace has more than 40 billion page views monthly!
  • MySpace is available in 15 different languages.
  • Twitter has enjoyed a 1,382% growth rate in the last year!

Now we could talk forever about these three social sitess. Are these sites GOOD or BAD? The obvious answer is YES. You could easily compile a very long list of both pros and cons about each of these three sites. Maybe we’ll do just that in a future column.

Right now I want you to focus on just one aspect. Review the facts above. Put a few of those numbers into a calculator in hopes of determining how many hours a week are spent on those three sites. Now let’s be courageous and consider adding the hours spent on Google, Yahoo!, and eBay. We’ll overlook the dozens of other search engines available today. In addition, we won’t even consider the time we spend on cell phones or watching television.

Your answer will more than likely easily be in the billions of hours per week. My question is this: What were we all doing before we discovered these technologies? What did we stop doing in order to utilize these technologies? This isn’t a criticism in the least. It’s nothing more than an observation and question. The next time you find yourself complaining about not having enough time to do something … look back at these facts and figures. Then review your priorities and realize that you can find time to do anything if it’s something that has to be done or something that you really want to do. Just a pinch of reality here. Gotta go now. I’ve got something I need to google!

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

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Fact-A-Day from Harry K. – January 12, 2010

Fact-A-Day from Harry K.In the spirit of C.A.N.I. (Continuous And Never-ending Improvement), here are this week’s new facts—one for each day of your coming week. Pass them on to others to keep the spirit alive or invite your friends and family to visit our blog where they can also view previous entries.

  • If the estimated one million plus Americans who make their living on eBay were employees, it would be the nation’s third-largest employer, behind only McDonald’s and Wal-Mart.
  • The resignation of Richard Nixon in 1974 meant that, for two years, the U.S. was governed by a president and vice-president neither of whom had been voted into office.
  • Ernest Vincent Wright wrote a 50,000 word novel (Gadsby) in 1939 without using the letter “E.”
  • Saturday Night Live was developed in 1975 after Johnny Carson requested that the network stop airing The Best of Carson on weekends.
  • Elvis didn’t sing well enough to make his high school glee club!
  • President Obama’s Secret Service code name is “Renegade.”
  • It’s no wonder that late disc jockey Wolf-man Jack adopted such a wild personality. Had he used his birth name, he’d have become known by the rather generic Bob Smith.

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

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Warm Hearts, Business Smarts, or Both?

University of Real LifeSometimes I think people look too hard and too deep for the solution to a problem or challenge. More often than not, the resolution lies right in front of us … as evident as the nose on our face. Here’s another example taken from the headlines of today’s paper.

We all know that the airline industry is trying to cope with constant challenge and chaos from every direction. So how do they cope with this constant onslaught? They increase prices, under the guise of a bag fee, on an already heavily burdened customer base. They file for bankruptcy. They accept bailout money. They merge. They take away our pillows and peanuts. None of these ignorant strategies have come even close to a successful outcome.

However, every once in a while, you’ll find an organization that does something that seems very obvious, but apparently isn’t, which costs little or nothing, and results in indisputable success. We saw this with Southwest when it refused to charge a bag fee and enjoyed an increase in its share of the domestic market this past year by about 1%, which equated to about $100 MILLION dollars. Its competitors that introduced the aggressive bag fee lost money, market share and customer loyalty.

Now Air Tran joins Southwest in the execution of a very secretive strategy known by many as “uncommon sense.” What it did was:

  1. Very simple.
  2. Very thoughtful.
  3. Cost nothing.
  4. Brought happiness and a lasting memory to two people, their families and friends.
  5. Garnered incalculable publicity, exposure, and good will.

Take a look at the video link provided at the end of this article and you’ll see a very short, heart-warming story about a lovely couple who now have a fond airport memory they’ll never forget. Few can make that statement.

John Kilpatrick of Duluth, Georgia, knew his girlfriend was flying home to Dallas for the holidays. Unbeknownst to Erin, John slyly booked a flight which departed just prior to hers allowing him to arrive in time to be at her gate when she landed. He planned a simple, “drop-to-one-knee” proposal. To make certain all went smoothly, John confided in and requested assistance from the Air Tran ticket agent. Before he knew it, the agent had enlisted the help of the pilot and flight attendant on Erin’s flight.

On landing in Dallas, the pilot used the plane’s PA to request that Erin remain in her seat as the rest of the plane departed into the terminal. As soon as the plane emptied, John entered, walked to Erin’s seat, kneeled and proposed … obviously stunning Erin as she thought he was still back in Georgia. Erin quickly accepted John’s proposal, and they left the plane and entered the terminal where all her fellow passengers were waiting and applauding!

How thoughtful of Air Tran! No cost, little effort, great outcome! Frosting on that wedding cake for Air Tran. Great publicity all over the Internet at no cost to them whatsoever … a little polish to that image in an industry that certainly needs it … and great memories for many who will continue to talk about that experience for years to come.

Why can’t other organizations use a little “uncommon sense” from time to time? It’s not really that difficult and the results are positive for everyone involved.

Watch this video clip and you’ll see what I mean!


motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

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Words of Wisdom Goal-Setting Category Enhanced

Words of WisdomRather than adding an additional category to the 30 we’ve created thus far for our Words of Wisdom feature, we’ve decided to enhance the number of thought-provoking quotes focusing on the popular subject of goal setting.

As I’ve scoured the web over the past week, I couldn’t help but notice the heavy emphasis on the subjects of resolutions and goal setting. It’s not unusual as a new year brings hope and dreams for many who may have been disappointed by the challenges of the previous year.

Feel free to check out our in-depth offering of additional quotes on many subjects should you be in need of a refreshing thought, idea, slogan or profound nugget for an upcoming meeting, presentation, or lunch room bulletin board.

We offer interesting quotes on the subjects of attitude, change, chaos, creativity, customer service, dreams, employee engagement, employees, empowerment, enthusiasm, execution, fear, gender, goals, leadership, mentoring, motivation, networking, passion, persistence, politics, potential, random acts of kindness, reading, repetition, sales, sense of urgency, teamwork, time management, and women!

Click on “Words of Wisdom” in order to review our entire offering.

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

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January Jet-Lag

JanuaryAs promised, here are the monthly celebrations and observances for the month of January. This should make it more convenient to download, sort, and organize as you make plans for the coming month.

Use this data in plotting some get-away time with your family, sales and marketing promotions for your organizations, in-house celebrations or competition among your staff members or simply expanding your knowledge base about the critical month that kicks off what will surely be a very successful year!

Monthly Celebrations and Observances

  • Bath Safety Month
  • Birth Defects Month
  • Book Blitz Month
  • California Dried Plum Digestive Month
  • Celebration of Life Month
  • Cervical Cancer Screening month
  • Financial Wellness Month
  • International Change Your Stars Month
  • International Creativity Month
  • International Quality of Life Month
  • International Wayfinding Month
  • International Wealth Mentality Month
  • National Be On-Purpose Month
  • National Bird Feeding Month
  • National Braille Literacy Month
  • National Clean Up Your Computer Month
  • National Get Organized Month
  • National Glaucoma Awareness Month
  • National Hobby Month
  • National Hot Tea Month
  • National Mail Order Gardening Month
  • National Mentoring Month
  • National Oatmeal Month
  • National Personal Self-Defense Awareness Month
  • National Poverty in America Awareness Month
  • National Radon Action Month
  • National Rising Star
  • National Self-Help Group Awareness Month
  • National Shape Up US Month
  • National Skating Month
  • National Soup Month
  • National Thyroid Awareness Month
  • National Volunteer Blood Donor Month

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

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January Jet-Lag

JanuaryAs promised, here are the weekly celebrations and observances for the month of January. This should make it more convenient to download, sort, and organize as you make plans for the coming month.

Use this data in plotting some get-away time with your family, sales and marketing promotions for your organizations, in-house celebrations or competition among your staff members or simply expanding your knowledge base about the critical month that kicks off what will surely be a very successful year!

Tomorrow, we’ll post the January monthly celebrations and observances.

Weekly Celebrations and Observances

  • Celebration of Life Week: 1-7
  • Diet Resolution Week: 1-7
  • Silent Record Week: 1-7
  • National Lose Weight Week: 1-8
  • Someday We’ll Laugh About This Week: 2-9
  • New Year’s Resolutions Week: 3-9
  • Home Office Safety & Security Week: 3-9
  • Women’s Self Empowerment Week: 4-10
  • Universal Letter Writing Week: 2-9
  • Cuckoo Dancing Week: 11-17
  • National No-Tillage Week: 13-16
  • International Printing Week: 17-23
  • National Handwriting Analysis Week: 17-23
  • Healthy Weight Week: 17-23
  • Hunt For Happiness Week: 17-23
  • National Activity Professional Week: 17-23
  • National Fresh Squeezed Juice Week: 18-23
  • No Name Calling Week: 20-24
  • Sundance Film Festival: 21-31
  • National Cowboy Poetry Gathering Week: 23-30
  • World Leprosy Week: 23-29
  • National Nurse Anesthetists Week: 24-30
  • National Medical Group Practice Week: 25-29
  • National Take Back Your Time Week: 25-29
  • Catholic Schools Week: 31-2/6

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

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Fact-A-Day from Harry K. – January 5, 2010

Fact-A-Day from Harry K.In the spirit of C.A.N.I. (Continuous And Never-ending Improvement), here are this week’s new facts—one for each day of your coming week. Pass them on to others to keep the spirit alive or invite your friends and family to visit our blog where they can also view previous entries.

  • Billy Graham broke his strict rule against watching TV on Sunday for the Beatles first appearance on The Ed Sullivan Show.
  • We will never be an advanced civilization as long as rain showers can delay the launching of a space rocket.
  • The most popular TV show in the world in 2008: CSI.
  • The name originally considered for the TV show “Friends” was “Insomnia Cafe.”
  • The most push-ups ever performed in one day was 46,001!
  • The Emmy Award was originally called the “Immy.” It’s named after TV camera “imaging” tubes.
  • Crayola produces 2 billion crayons a year … enough to make a giant crayon 35 feet wide and 100 feet taller than the Statue of Liberty!

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

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January Jet-Lag

JanuaryWhy “Jet-Lag” as part of this month’s title? The answer is simple and obvious—that’s exactly what you’re feeling about now. You’ve managed to survive Thanksgiving and Christmas and everything that comes with that holiday 1-2 punch (food, friends, family, shopping, weather, parties, etc.)! You’ve also endured one of the most challenging years this country has faced in decades. That’s the good news.

“Jet-Lag” may also describe how you’re going to feel after taking a look at what the month of January holds for you. The coming month is solidly packed with activities and opportunities! So much so, in fact, that we’re going to handle this month’s calendar a little differently. We’re going to share the calendar in thirds. Today we’ll post the daily celebrations and observances, Wednesday, we’ll post the weekly celebrations and observances, followed the next day by the monthly celebrations and observances. This should make it more convenient to download, sort, and organize as you make plans for the coming month.

Use this data in plotting some get-away time with your family, sales and marketing promotions for your organizations, in-house celebrations or competition among your staff members or simply expanding your knowledge base about the critical month that kicks off what will surely be a very successful year!

Although the new year doesn’t actually begin until January 1st, we begin celebrating on December 31st … midnight church services, New Year’s Eve parties, and cozy family gatherings around the fireplace as we witness the decorative ball drop in New York City’s Times Square amidst several million snow-covered but jovial party-goers. Everyone has their favorite way to celebrate.

I’ll pass on any supposed wisdom on resolutions …. you’ll either make them and break them or make them and strive to uphold them. Good luck with that!

We’d like to wish you all a joyful and prosperous New Year, filled with good health, great success and good friends. Let the next year be full of promise, hope, and dreams fulfilled.

Daily Celebrations and Observances

  • 1 New Years Day
  • 1 Mummer’s Parade
  • 1 Rose Bowl Game
  • 1 Tournament of Roses Parade Day
  • 1 Saint Basil’s Day
  • 1 Z Day
  • 2 Earth at Perihelion (closest approach to sun)
  • 2 55-MPH Speed Limit Day
  • 3 J.R.R. Tolkien Day
  • 3 Festival of Sleep
  • 3 Humiliation Day
  • 3 National Chocolate Covered Cherry Day
  • 4 Dimpled Chad Day
  • 4 Trivia Day
  • 4 World Braille Day
  • 4 Pop Music Chart Day
  • 4 World Hypnotism Day
  • 5 National Bean Day
  • 5 National Bird Day
  • 5 George Washington Carver Recognition Day
  • 6 National Cuddle-Up Day
  • 6 Epiphany or 12th Night
  • 6 Three Kings Day
  • 7 Harlem Globetrotter’s Day
  • 7 I’m Not Going To Take it Anymore Day
  • 7 International Programmer’s Day
  • 8 National Bubble Bath Day
  • 8 National Learn To Ski Day
  • 8 National English Toffee Day
  • 8 Midwife’s Day
  • 8 Women’s Day
  • 8 National Joy Germ Day
  • 8 Show & Tell Day at Work
  • 9 Balloon Ascension Day
  • 9 National Apricot Day
  • 9 Fruitcake Toss Day
  • 9 Positively Penguins Day
  • 10 National Cut Your Energy Costs Day
  • 10 National Secret Pal Day
  • 10 United Nations Day
  • 10 Stephen Foster Day
  • 11 National Clean Off Your Desk Day
  • 11 National Milk Day
  • 12 National Work Harder Day
  • 12 National Pharmacist Day
  • 13 Make Your Dreams Come True Day
  • 13 National Poetry Break Day
  • 13 National Rubber Duckie Day
  • 14 National Dress Up Your Pet Day
  • 14 National Ratification Day
  • 14 National Organize Your Home Day
  • 15 National Humanitarian Day
  • 15 National Hat Day
  • 16 Religious Freedom Day
  • 17 Bald Eagle Appreciation Day
  • 17 National Customer Service Day
  • 17 Hot Heads Chili Day
  • 17 Kid Inventor’s Day
  • 17 Ditch New Year’s Resolutions Day
  • 17 Judgement Day
  • 17 World Religion Day
  • 18 Do Dah Parade Day
  • 18 Winnie The Pooh Day
  • 18 Thesaurus Day
  • 18 Dr. Martin Luther King Jr. Day
  • 19 Rid The World of Fad Diets Day
  • 19 National Popcorn Day
  • 20 National Camcorder Day
  • 20 Penguin Awareness Day
  • 20 National Cheese Day
  • 20 National Disc Jockey Day
  • 20 National Buttercrunch Day
  • 21 Get To Know Your Customers Day
  • 21 National Hugging Day
  • 21 National Squirrel Appreciation Day
  • 21 Women In Blue Jeans Day
  • 21 Women’s Healthy Weight Day
  • 22 National Blonde Brownie Day
  • 22 Celebration of Life Day
  • 22 Roe vs. Wade Day
  • 23 National Handwriting Day
  • 23 National Pie Day
  • 23 National Snowplow Mailbox Hockey Day
  • 24 National Belly Laugh Day
  • 24 National Compliment Day
  • 24 Beer Can Appreciation Day
  • 25 Better Business Communication Day
  • 25 Bubble Wrap Appreciation Day
  • 25 Macintosh Computer Day
  • 26 Lotus 1-2-3 Day
  • 26 National Peanut Brittle Day
  • 26 Spouses Day
  • 26 National Speak Up & Succeed Day
  • 27 Holocaust Memorial Day
  • 27 Chocolate Cake Day
  • 27 Viet Nam Peace Day
  • 28 National Kazoo Day
  • 28 National Fun At Work Day
  • 29 National Puzzle Day
  • 29 Freethinker Day
  • 29 National Cornchip Day
  • 29 Thomas Paine Day
  • 29 World Leprosy Day
  • 30 Tu B’ Shvat (Jewish Arbor Day)
  • 31 Inspire Your Heart with Art Day
  • 31 National Seed Swap Day
  • 31 National Backwards Day

motivational speaker Harry K. JonesHarry K. Jones is a motivational speaker and consultant for AchieveMax®, Inc., a company of motivational speakers who provide custom-designed seminars, keynote presentations, and consulting services.

Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management

For more information on Harry's presentations, please call 800-886-2MAX or fill out our contact form.

Follow Harry K. Jones on FacebookFollow Harry K. Jones on Linked InFollow Harry K. Jones on TwitterFollow Harry K. Jones on Google+