Business articles on change, creativity, customer service, leadership, motivation, teamwork, and time management, written by AchieveMax® professional speakers.
As we approach another election year, we’re hearing from the current administration and all of the current candidates that they can and will engineer a recovery. I’m not certain the average American is buying this recovery rhetoric … and I certainly can’t blame them. We’ve all been there and heard those promises far too often.
Stocks and corporate profits may be rising and the economy may be expanding a bit. However, far too many Americans feel left behind. The problems remain frustrating … joblessness, home foreclosures, and the growing ranks of the long-term unemployed.
8.7 million people lost their jobs during the recession … think about that number! Sadly, more than 7.3 million are still without work. There are still nearly five job seekers for every job opening.
Washington politicians tell us that it will be years before the economy puts all those folks back to work. That’s probably true if we depend on them to make it happen.
Many, however, have decided to avoid reliance upon empty promises and instead have chosen to engineer their own comeback.
The rules are somewhat simple … the execution a bit more challenging. However, chances for successful outcomes are greater than waiting for others to do the job for you. Take a look …
Comeback Rule #1:
Refuse to die. Those with the character to triumph in the end tend not to allow the indignity of failure to force them down. Those who come back accept disaster, laugh in its face, and crawl to their feet again.
Comeback Rule #2:
Decide to fight. Those who come back have an inner sense of justice that refuses to be violated. They manage their emotions, reminding themselves of where they’ve been and why they’re here, and resolve that nothing will stop them.
Comeback Rule #3:
Get clever. Savvy fighters won’t make the same mistake twice. They accept the hard rules of the real world, analyze how they wound up on their back, and chart a course around the problem. Often as not, they turn trouble to their advantage.
Comeback Rule #4:
Focus, focus, focus! Once you’re on your way, don’t look up and don’t look back. A hundred distractions, doubts, and setbacks will haunt someone recovering from disaster. The true champion rolls with the punches and keeps coming back for more.
Comeback Rule #5:
Enjoy the ride. The reward for those making a comeback is to see their vision come to life in the real world. And they enjoy the deep confidence of one who had fought his way through hell and emerged to see the stars.
There is an old story about a man who sold hot dogs by the roadside. Life was simple and very good for the elder gentlemen.
He was illiterate, so he never read newspapers.
He was hard of hearing, so he never listened to the radio.
His eyes were weak, so he never watched television.
However, enthusiastically, he sold lots of hot dogs. His sales and profit went up. He ordered more meat and got himself a bigger and a better grill. Things were certainly going well.
As his business continued to grow, his son, who had recently graduated from college, joined his father. Then something strange happened.
The son asked, “Dad, aren’t you aware of the great recession that is coming our way?” The father replied, “No, but tell me about it.” The son said, “The international situation is terrible. The domestic is even worse. We should be prepared for the coming bad time.”
The man thought that since his son had been to college, read the papers, and listened to the radio, he ought to know and his advice should not be taken lightly.
So the next day, the father cut down his order for the meat and buns, took down the sign and was no longer enthusiastic. Very soon, fewer and fewer people bothered to stop at his hot dog stand. And his sales started coming down rapidly. The father said to his son, “Son, you were right. We are in the middle of a recession. I am glad you warned me ahead of time.”
This same process is happening to US today. The national media (radio, TV, newspapers, magazines, Internet) reports only the negative for the simple reason that they make more money by doing so. If we allow them to control our dominant thought we downsize, lay off, reduce advertising and training, become less creative, fail to offer service as we should, etc.
This is an interesting concept at a time when we see very successful organizations grow, hire more people, become more creative, increase advertising, marketing and training, enhance customer service, and offer new products and services.
As a result, they prosper at time when we’re told that can’t and won’t happen! You can see examples in most every industry today. The moral of this story SHOULDN’T have to be explained. It’s as plain as the nose on your face! However, it’s quite obvious that far too many CANNOT learn from these positive examples. For those we offer the following:
Many times we confuse intelligence with good judgment.
A person may have high intelligence but poor judgment.
Choose your advisers carefully and use your judgment.
The tragedy is that there are many walking encyclopedias who are living failures.
YOU control your most DOMINANT THOUGHT and you will ALWAYS move in that direction! What is YOUR most DOMINANT THOUGHT at the moment?
From time to time, I find myself blessed with an experience which inspires and enlightens me while renewing my faith in the human spirit. Just such an experience revealed itself to me this morning by way of a phone call from one of our clients.
I have his permission to share this unusual story as long as I don’t reveal the name of the organization … for obvious reasons.
Several months ago, I was asked to present a customized version of our often-requested “Productive Chaos” seminar. Over the years, we’ve presented various versions of this popular program to thousands of clients across a wide variety of industries from coast to coast. However, this request was rather unique.
The majority of previous presentations have been to those in leadership positions at various levels in the organizations we serve. This particular client requested that we share that same relevant content with his frontline staff! Here’s why he felt it was so important to do so.
These are challenging times which call for increased productivity from every level of the organization.
The majority of his frontline staff were not college-educated and had never attended an out-of-town conference of any kind. In fact, many had never received classroom training of any kind, even on the premises.
This group of key employees was very concerned about the state of the business and the deteriorating status of our U.S. economy. In short, morale was low and self-confidence and self-esteem were far from what they should be to inspire the performance needed from this critical support staff.
Our client felt they needed a boost and wanted them to know how important their performance was to the success of the company in these trying times.
Therefore, he scheduled the entire staff to attend this presentation of “Productive Chaos” over several days of continuous sessions.
It’s been a few months now so I was certainly happy to hear from him this morning. In short, he was ecstatic. He rambled on for quite some time sharing the results of his risky decision. When he scheduled the seminar, he was honest in saying he wasn’t certain if the cost burden of training at this point was a wise decision. However, after seeing the results, he no longer uses the terms “cost” nor “burden.” He claims it was one of the best “investments” he’s ever made.
Let me cut to the chase. This is NOT a commercial for employee training. Paraphrasing our client’s feedback, he noted the following:
In the days following the training, he observed an obvious increase in productivity by the majority of his employees.
He observed more and better communication among individuals and departments.
He saw daily evidence of greater morale, better attitude, and enhanced confidence and pride among his employees.
At this point, I would love to tell you that these key outcomes were a direct result of our powerful “Productive Chaos” program content and our unique method of delivery. Sadly, that wasn’t the case.
In further discussion with our client, we agreed on the obvious. His staff differed little from other employees all across the nation today. They were beaten down and frustrated by daily media reports of a nation in demise. They were constantly exposed to reports that the future looks bleak and prospects of a turnaround grow more dismal by the day. In short, they were running out of gas and had little or nothing to look forward to.
Then our client gambled. He sent a subliminal message to his staff that they were indeed important and a crucial key to the company’s future success. The message was clear. They were important. They were needed. They were going to receive training with the expectation that performance and increased productivity would soon follow because their potential excellence was recognized, appreciated and a key ingredient for future success.
They were validated!
Sounds too simple doesn’t it? The results speak for themselves. People today want and need validation. The majority may not even be aware of it. I’ve seen it time and time again. A simple “thank you” or “good job” can make a difference. Eye contact, a smile, or a handshake can and will do wonders. People want to know that they possess value and can contribute in some way. Don’t you DARE underestimate the value of validation.
I don’t care who it may be …. a parent, child, spouse, friend, significant other, neighbor, vendor, client, employee or team member …. the results are the same. You’ll see greater pride, enhanced self esteem, increased performance and productivity, higher morale …. and the list goes on.
I saw it in the faces of those attending the training. They suddenly realized they were important enough to their company to receive training, to spend a day in a classroom increasing their ability and worth, to warrant their boss to bring in an outside speaker just for them. Of course, there were the typical number who didn’t care and refused to take part. There always are … but you don’t focus on those folks. You focus on those who care and appreciate your efforts. And the results cannot be denied.
I recently saw a video which so impressed me that I shared it on our blog. At the time, I honestly thought it was somewhat “corny.” However, 30 seconds into the content, I couldn’t turn it off. In fact I can’t believe I watched it to the end. It shared a very powerful message which should bring a smile to your face, a tear to your eye and inspiration to your spirit. It should be shown to every parent, spouse, teacher, CEO, supervisor, manager, team leader, and team member everywhere. In addition, it should be shared in every classroom in the nation.
Today, with this call from our client, that video content was validated!
It’s worth your time to view it. Who knows, it may lead to the successful outcomes experienced by our courageous client who sent a special message to his staff. Can you spare a few minutes? What are you possibly doing that could be more important. Enjoy and prosper!
I love to come across examples of what people can accomplish when they put their minds to it! I want to share a video with you, but I have to set it up first. I came across this video at a time when I was in need of a little spiritual boost. Knowing the back story, I was into the video for just a few seconds before breaking into a smile, sensing a heartbeat increase and wanting to sing along with the song. Again, it wasn’t so much the video alone … the back story made the difference.
This video is what they call a LipDup and, by the way, this one set a new world record. A LipDup is a type of video that combines lip synching and audio dubbing to make a music video. It is made by filming individuals or a group of people lip synching while listening to a song or any recorded audio then dubbing over it in post editing with the original audio of the song.
This particular video evolved from simple pride. Newsweek magazine printed a story in January which listed Grand Rapids, Michigan, as No. 10 on a list of America’s “dying” cities. This didn’t sit well with the sassy citizens of the “Furniture City” so they decided to prove their town is very much alive. They did so via a massively multi-performer, lip-sync video done in an epic, single shot, unedited take lasting almost 10 minutes.
The video is set to a live recording of Don McLean’s “American Pie” so you WILL find yourself singing along. They shut down a good portion of downtown Grand Rapids as they coordinated more than 3,000 people, marching bands, parades, weddings, motorcades, bridges on fire, and a helicopter takeoff. The entertaining, up-beat LipDub included entertainers, political figures, and local media celebrities surrounded by hundreds of football players, musicians, cheerleaders, police and firefighters, swing dancers, kayakers and more. Watch closely for the impeccably-timed pyrotechnics!
This unique project shows a sense of kinship that is endearing to everyone because it gets at the heart of who we are, and gives us a sense of what we can do together with determination, pride, focus, communication and a keen desire to succeed.
If only more of us would do something like this without waiting until we’re pushed into a corner being forced to respond in desperation! The Human Spirit is a powerful force to be reckoned with. Let’s harness it today to face the challenges confronting us!
Enjoy this video as you recall how a so-called “dying” America city spanked a statistically-dying magazine and entertained the Internet to the tune of 2,754,494 hits
Let me begin by defining the word “revelation”: Webster says it is “something revealed or disclosed, especially a striking disclosure, as of something not before realized.”
Now … do revelations actually surround us? I may have contested that fact at one point—until recently. I now totally believe it and have added a very unique, crucial element to my daily existence as a result of that belief.
I certainly can’t speak for others, but I believe those revelations have always surrounded me. I simply didn’t acknowledge them for several reasons:
too busy
lack of proper focus
chaos
lack of awareness
and probably others that I’m unaware of!
My turning point? A simple 2:49 video clip brought to my attention by a long-time client. This short clip left me dumbfounded! It made me consider so many things I had never given thought to over the decades.
It made me think about how many people I come into contact with on any given day and the thought that every single one of them has their own story. All these years, I’ve never even seen these people I come into contact with. They come. They go. Just a blur. A single second in my long, challenging day. Until I saw this video.
Now, through a single re-frame, my day has decelerated—yet I’ve lost no time or production. I now look closer at those around me. I make more eye contact. I talk less and listen more. I wonder about their story. I even strive to learn some of them. It’s made a difference in how I view people, actions and situations. It’s affected outcomes. It’s been an asset I wish had discovered many years ago. I’m sure it would have made a difference in so many ways.
Invest two minutes and forty-nine seconds of your time to watch this short video. It’s self-explanatory! It may be the best investment you ever made! If you like it, share it. You’ll be glad you did. I am.
If you were to ask the average person what they knew about Winston Churchill, they would more than likely mention his famous speech in which he said, “Never give up.”
Here’s a brief bio and an interesting fact about that famous speech.
Winston Churchill was a British politician, statesman and orator known for his leadership of the United Kingdom during the WWII. He is widely regarded as one of the great wartime leaders. He also served as Prime Minister twice 1940-45 and 1951-55. He passed away in 1965 at the age of 91.
Concerning his speech … it was reported that he delivered his inspiring message to the boys of his old school, Harrow, in 1941 and the entire text of his speech consisted of five short sentences built around his advice that you should “never give up.” It was commonly reported that he supposedly spoke for less than a minute and immediately sat down.
Actually, that was a myth that has been recorded in many history books over the years. In reality, his speech was much longer than reported, and his actual phrase was “never give in” as opposed to “never give up.”
Regardless, it was excellent advice which has been heeded by many over the decades.
In the midst of today’s chaotic turmoil, no one has to be told that times are tough. On the other hand, everyone should be encouraged to “never give in.” We, as parents, grandparents, leaders, etc., have a responsibility to educate, encourage, support and even model this classic message.
Let me tell you about another legendary gentleman who shares this critical philosophy of “never give in.”
This celebrated musician lost his sight at the tender age of six years old. This tragedy left him devastated … feeling lost, alone and totally abandoned. He could visualize no future at all. His mother did her best to support, encourage and console him. However, his fear of the unknown kept him in a constant state of terror.
Watching her son waste away led his mother to make a statement that inspired the young boy and eventually change his life forever. She said, “Son, you have lost your sight and nothing can change that. There are things you can’t do. But there are lots of things you can do. You have a creative mind. Find something you enjoy and stick with it, no matter what.”
Following his mother’s advice, he thought about what he really wanted to do with his life. He had always dreamed of becoming a recording star so he would practice playing the piano and singing every day.
Sadly, he was discouraged at every turn. Friends, neighbors, teachers, and even other family members discouraged him and suggested that he find another way to support himself. They made it clear that he would never play the piano or sing well enough to earn a living.
However, he remembered his mother’s words and refused to quit. He remained focused on his goal and practiced different techniques, different styles and different melodies that would fit him. Many times he cried himself to sleep as a result of the rude remarks which haunted him. However, his mother was always there reminding him that he must never give up.
Ultimately his perseverance paid off.
Later in his life, he received countless awards for his music, including 12 Grammies. He performed before millions of people including Presidents and heads of state. His unique musical style has made a lasting imprint on all forms of popular music over the past 50 years. He credited his success to his mother’s words which remained in the back of his mind until the day he died. He wouldn’t listen to the negative influences in his life and refused to quit. His name: Ray Charles.
The next time someone tells you to forget your dream, remember this young boy’s mother who wouldn’t let him “give in” and the Prime Minister who inspired an entire country with the same message. Is there someone in your life that would benefit from hearing that message from you? It could very well make a crucial difference in their lives.
If your dream is something that you REALLY want, don’t let anything stop you until you achieve it!
I know it may seem early for this advice, but everything else has been early this year. We saw Santa arrive at our local mall two weeks before Thanksgiving this year. In addition, Black Friday lost its impact as so many stores began offering their holiday specials even earlier by staying open all day Thanksgiving Day.
If that’s any indication of things to come, we should probably be giving serious thought to our New Year’s resolutions. Your list for the coming year will more than likely include something that will assist you in your efforts to cope with the many challenges which will appear in 2011.
Everywhere you look today there are problems. Turn on your TV or computer, pick up a magazine or paper, and what do you see? Problems! Talk to your family, co-workers, clients or friends, and within minutes someone will bring up a challenge they’re current facing … or two or three. Problems seem to be out of control as we approach the end of another year. We see them with products, services, health care, retirement plans, sales, marketing, budgets, IT, personnel, politics, customer service … a growing list that is indeed vast.
One strategy which seems to have proven very successful for many individuals and organizations is almost too simplistic to believe. That’s probably why so many have chosen to overlook it. In today’s trying times, it may very well be wise to give it a second look.
It’s called “Pink Bat Thinking,” and it emphasizes the importance of looking at things from a completely different angle. In essence, learn to use your imagination to look at a problem as an opportunity in order to create a solution.
You probably remember this strategy as something you’ve heard many times: “When life gives you lemons, make lemonade!”
In essence, the lesson of the Pink Bat comes down to the following: “If life gives you lemons, make lemonade.” In other words, use your imagination to look at a problem as an opportunity to create a solution.
Take a closer look at this “Pink Bat Thinking” … it may very well make a major difference for you in the coming year. Michael McMillan’s video will give you an overview in a very unusual, but artistic, performance.
Well, it’s Thanksgiving once again. How time flies! When this season rolls around annually, I find myself often reflecting back on Thanksgivings past … back to the smells, the sounds, and the memories that will last forever.
I remember, as a grade-schooler, standing in the gymnasium … half of us dressed in headbands and feathers and the other half wearing pilgrim hats and collars made of heavy construction paper held together with our favorite edible paste. My classmates and I did our best to warble the sweet sounds of our annual favorite hymn, “We Gather Together.” It always brought tears to my eyes. It wasn’t really a religious hymn, but it certainly felt like it. To this day, I remember every word.
“We Gather Together”
We gather together to ask the Lord’s blessing;
He chastens and hastens His will to make known;
The wicked oppressing now cease from distressing,
Sing praises to His name: He forgets not his own.
Beside us to guide us, our God with us joining,
Ordaining, maintaining His kingdom divine
So from the beginning the fight we were winning;
Thou, Lord, wast at our side, All glory be thine!
We all do extol thee, thou leader triumphant,
And pray that thou still our defender wilt be.
Let thy congregation escape tribulation;
Thy name be ever praised! O Lord, make us free!
Back in those days, I was under the impression that we, as Americans, had been celebrating Thanksgiving since the first meeting between our Pilgrims and Native Americans. Like so many others, I commonly believed that the first Thanksgiving happened in 1621 at Plymouth, Massachusetts, and has continued to our present celebrations.
However, I was surprised to discover that the official celebration of this popular holiday involved several of our Presidents and the persistence of a popular female magazine editor from Boston. Paul Harvey explains it best in one of his “Rest of the Story” classics which you can hear via this link.
In the meantime, from all of us at the AchieveMax® company of speakers to all of you and your families … have a wonderful Thanksgiving celebration and enjoy each and every minute of it!
I have the unique opportunity to travel to New York City quite frequently. I’ve been doing it for some time now. In fact, I once lived in the heart of the city so I’m used to the substantial numbers of people who work there daily. As I walk among the masses on those animated sidewalks, I often marvel at the potential converged in such close quarters.
The mental capacity found on one street in the Big Apple, or any major city for that fact, could resolve most of the problems we’re currently experiencing across this country. The sad fact emerges when you realize that most of those people have no idea of their own potential! My work has allowed me to witness some extraordinary creativity and innovation evolve from people who had no idea they were capable of such thinking!
Did you realize that you have the capacity between your ears to store more information that can be stored in dozen’s of man’s most sophisticated computers? In fact, you can store more data than you will find in the millions of volumes in the Library of Congress!
Scientists claim that if man were to attempt to create a human brain, it would cost billions of dollars, would be larger than the Empire State Building and would require more electricity than a city of tens of thousands!
Its construction would involve the most brilliant men in the world and yet with all of this size, cost, and power requirements, this man-made brain couldn’t originate a single thought, which YOU can do in the flash of an eye! Your remarkable mind brings 72 muscles into perfect coordination each time you utter a single word!
Review what I’ve shared in the last three paragraphs and realize that I’ve been describing YOU. Now consider the number of people working and living around you who possess that same potential. You and those around you are each remarkable with more than enough capability to attain the success you desire!
Our major challenge lies in the need to recognize, accept, and harness the valuable potential we each possess. It’s the age old matter of closing the knowing-doing gap. Education, experience, and networking mean little if not focused on an action plan to achieve the success you desire. The world is filled with those possessing tremendous potential while tapping so little, if any, of it. Are you focused on closing that critical gap. If not, do something about it … and soon!
I’ve always been amazed at how many things I learned years ago continue to manifest themselves again and again. Universal truths, sometimes regardless of their simplicity, have a tendency to do just that.
Early in my career, I was fortunate to discover the wisdom of authors and speakers such as Earl Nightingale, Zig Ziglar, Denis Waitley, Wayne Dyer, Robert Schuller and so many others who contributed to my foundational beliefs. Basic wisdom and truths I learned at that time are still being practiced and proven to this day. The lessons have been passed on by a new generation of messengers … but the messages have passed the test of time.
For instance, I remember learning that “The way you see life will largely determine what you get out of it.” The example used to illustrate this truth was a simple bar of iron. Use it as a door stop, and it’s worth a couple of dollars. If used in the production of horseshoes, the value of that same bar increases to about $50. Remove the impurities, refine it into fine steel and create mainsprings for precision watches, and it’s worth a quarter of a million dollars!
It all depends on how you view that simple bar of iron. The same theory holds true in how you view yourself and your future. It’s critical that we establish major goals accompanied by deadlines. This requires preparation and a plan which leads to action. This formula is necessary regardless of your personal choices in life.
Sadly, goal setting is seldom taught in school, and in the few instances that it is shared, it’s done so sparingly! On a more positive note, we’ve been receiving increased interest from the business community in our goal-setting seminar, “On Your Mark, Get Set, Goal!” Apparently more and more leaders understand the importance of every employee knowing the critical steps of setting goals.
To insure future success … research, read, or attend a seminar to learn exactly how goal setting can and will impact your future in a more positive way.
This short video may inspire you to enhance your efforts to set the goals that will provide your desired success.