The Achiever Newsletter
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T&C
Federal Credit Union —
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| While T & C Federal Credit Union is not alone in its quest to become a
Choice Employer, the difference is it is already doing many things
needed to create a culture that attracts and retains world-class talent.
Even more admirable is that despite the many efforts the credit union is
making, its leaders are dedicated to continuous and never-ending
improvement to ensure sustained success.
On March 14-15, Harry K. Jones and Kathleen J. Wheelihan facilitated the T&CFCU leadership team’s two-day retreat in Frankenmuth, Michigan. The credit union leaders discussed the myths about employee retention, the advantages and disadvantages of becoming a Choice Employer, as well as the cost of employee turnover. The managers also reviewed and discussed application of examples and case studies of other companies that have successfully implemented efforts to attract and retain one of the most precious commodities in today’s business world: employee talent. Using the “Common Threads Survey,” workshop participants completed a self-assessment tool to identify areas of strength and weakness for the common organizational and leadership factors that impact employee satisfaction. To conclude the session, the team created its own Choice Employer definition and defined the desired characteristics, as well as an action plan to achieve its strategy. By the time Harry and Kathleen repeated the session for the credit union’s assistant managers on April 10-11, the credit union was already well underway in implementing its action plan. T&CFCU CEO, Dianne Addington, said that “one of the greatest values of the workshop was in identifying the high and low common threads areas. And by developing an action plan as part of the program, our team was able to come away with an outline of what needed to be done. From there, it was easy to set the priorities so we could take immediate action for a quick return on investment.” Congratulations and good luck to T&C Federal Credit Union! Kathleen J. Wheelihan is a professional speaker and consultant for AchieveMax®, Inc., a firm specializing in custom-designed keynote presentations, seminars, and consulting services. Kathleen has made presentations ranging from creativity to customer service and leadership to teambuilding for a number of industries, including credit union, education, government, health care, manufacturing, and real estate. She can be reached at 800-886-2MAX or by visiting http://www.AchieveMax.com. Publication Date: Spring 2001 If you are interested in employee retention, you might also enjoy ... If you are interested in credit unions or banks, you might also enjoy ... |
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