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The Achiever Newsletter

business speaker Harry K. Jones

Speed as a Trend

By Harry K. Jones

Observing and reacting to trends makes the difference between success and failure in today's marketplace. Technology is shrinking time and space, giving customers more choices and businesses more competition with less time to respond. Thus, speed is an emerging trend that impacts business in a number of ways.

In today's turbulent business world, the most profitable businesses are those that anticipate and react quickest to customers' needs. Success means moving more quickly than ever before. It doesn't mean pushing yourself to work at an overstressed, breakneck pace. It does mean taking a whole new focus and approach to working, selling, managing and leading to speed up the business.

Researchers and consultants are talking to businesses to find what does and doesn't work in an era of accelerating change. Whether it's GE or Motorola in manufacturing, Wal-Mart or Home Depot in retailing, or Southwest Airlines in the service sector, thriving businesses are practicing some common key essentials.

bulletFocus on the customer. Ask, listen, and respond.
bulletAlign with the future. Benchmark and prepare.
bulletBe an innovator. In an era of rapid change, improvement through innovation is king.
bulletDo it with quality. It lowers costs, increases speed, builds pride, and improves customer loyalty.
bulletGet rapid, accurate feedback. Know what your customers, competitors, employees, suppliers, and the market are doing. Ignorance can be fatal.
bulletAbility means agility. Be flexible and quick to respond and adapt.
bulletIf it doesn't add value, don't do it. If an activity doesn't add value, get rid of it.
bulletBuild teams, not empires. Self-directed work teams make better, faster decisions.
bulletLifelong learning is everybody's job. Learn how to learn and keep learning.
bulletJust do it! Set deadlines that force you to use time efficiently and effectively.

Harry K. Jones is a professional speaker and consultant for AchieveMax®, Inc., a firm specializing in custom-designed keynote presentations, seminars, and consulting services. Harry has appeared all over North America addressing topics such as change, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork and time management for a number of industries, including education, financial, government, healthcare, hospitality, and manufacturing. He can be reached at 800-886-2MAX or by visiting http://www.AchieveMax.com.

Publication Date: Winter 1995

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Motivational speaker Harry K. Jones has appeared all over North America addressing subjects ranging from stress management and thinking "out of the box" to the leadership skills and strategies required to succeed in today's competitive marketplace.

Motivational speaker Jeffrey W. Drake, Ph.D., has made many presentations on subjects ranging from communication styles and leadership styles to empowered teams and sales psychology.

Motivational speaker Kathleen J. Wheelihan has made presentations ranging from creative innovation to customer satisfaction strategies and leadership skills to teambuilding.

Melanie L. Drake focuses on the publishing and marketing sides of the AchieveMax® company.

 

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