AchieveMax, Inc.
Motivational Speakers Present Custom-designed, On-site Seminars, Training, and Keynote Presentations

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Human Resource Management Training ] Leadership Development Training ] Organizational Development Training ] Professional Development Training ] Customer Service Training and Sales Training ] Teller Training ]

Teller Training

Cross Selling Training

All cross selling training is customized to meet your organization's needs. This cross selling program can be scheduled as a half-day seminar, full-day seminar, or multiple-day seminar.  For more information, please fill out our form, write to , or call toll free 800-886-2MAX. The cross selling training is provided by our strategic partner Shelley Riebel.

Cross Selling at the Teller Window
For Greater Service

Being a teller is more than providing quality customer service and balancing at the end of the day. Cross-selling your bank’s or credit union's many services is a major part of a teller’s responsibilities. Find out how you can improve your referral and cross-selling skills with the teller in mind. Listening skills and questioning skills will be discussed along with how to identify customer needs and making referrals.

Some of What You'll Learn

First Impressions: Make it Count
Listen Effectively
Ask the Right Questions: Probe for Results
Provide for Needs of Customer: Features and Benefits
Telephone Tips
Handling Resistance
Making the Referral

Is your financial institution interested in the Cross Selling at the Teller Window training?  Then contact us today!

 

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Motivational speaker Harry K. Jones has appeared all over North America addressing subjects ranging from stress management and thinking "out of the box" to the leadership skills and strategies required to succeed in today's competitive marketplace.

Motivational speaker Jeffrey W. Drake, Ph.D., has made many presentations on subjects ranging from communication styles and leadership styles to empowered teams and sales psychology.

Motivational speaker Kathleen J. Wheelihan has made presentations ranging from creative innovation to customer satisfaction strategies and leadership skills to teambuilding.

Melanie L. Drake focuses on the publishing and marketing sides of the AchieveMax® company.

 

For more information on our seminars and keynote presentations,
please write to or call 800-886-2MAX.
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