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Teller Training

Cross Selling Training

All cross selling training is customized to meet your organization's needs. This cross selling program can be scheduled as a half-day seminar, full-day seminar, or multiple-day seminar.  Please call us within the U.S. at 800-886-2MAX, fill out our form, or send us an e-mail at . The cross selling training is provided by our strategic partner Shelley Riebel.

Cross Selling at the Teller Window
For Greater Service

Being a teller is more than providing quality customer service and balancing at the end of the day. Cross-selling your bank’s or credit union's many services is a major part of a teller’s responsibilities.

Find out how you can improve your referral and cross-selling skills with the teller in mind. Listening skills and questioning skills will be discussed along with how to identify customer needs and making referrals.

Some of What You'll Learn

	First Impressions: Make it Count
	Listen Effectively
	Ask the Right Questions: Probe for Results
	Provide for Needs of Customer: Features and Benefits
	Telephone Tips
	Handling Resistance
	Making the Referral

Is your financial institution interested in the Cross Selling at the Teller Window training?  Then contact us today!

Please call us within the U.S. at 800-886-2MAX, fill out our form, or send us an e-mail at .

Additional Sales Information

The AchieveMax® team of motivational speakers celebrates its 32nd year in business in 2012.
Thank you to all our customers for allowing us to "Achieve the Maximum®" for their businesses and organizations.

For more information on our seminars and keynote presentations,
please call 800-886-2MAX or fill out our form.
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