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Teller Training

Cross Selling Training

All cross selling training is customized to meet your organization's needs. This cross selling program can be scheduled as a half-day seminar, full-day seminar, or multiple-day seminar.  Please call us within the U.S. at 800-886-2MAX, fill out our form, or send us an e-mail at . The cross selling training is provided by our strategic partner Shelley Riebel.

Cross Selling at the Teller Window
For Greater Service

Being a teller is more than providing quality customer service and balancing at the end of the day. Cross-selling your bank's or credit union's many services is a major part of a teller's responsibilities.

Find out how you can improve your referral and cross-selling skills with the teller in mind. Listening skills and questioning skills will be discussed along with how to identify customer needs and making referrals.

Some of What You'll Learn

• First Impressions: Make it Count
• Listen Effectively
• Ask the Right Questions: Probe for Results
• Provide for Needs of Customer: Features and Benefits
• Telephone Tips
• Handling Resistance
• Making the Referral

Is your financial institution interested in the Cross Selling at the Teller Window training?  Then contact us today!

Please call us within the U.S. at 800-886-2MAX, fill out our form, or send us an e-mail at .

Additional Sales Information

The AchieveMax® team of professional speakers celebrates its 33rd year in business in 2013.
Thank you to all our customers for allowing us to "Achieve the Maximum®" for their businesses and organizations.

For more information on our seminars and keynote presentations,
please call 800-886-2MAX or fill out our form.
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