Words of Wisdom on Employee Engagment
Employee engagement is a deep and broad connection that employees have
with a company that results in a willingness to go above and beyond what's
expected of them to help their company succeed.
Employee engagement is a heightened emotional connection
that an employee feels for his/her organization that influences him/her
to exert greater discretionary effort to his/her work.
Devising and maintaining an atmosphere in which others can
put a dent in the universe is the leader's creative act.
The single biggest problem in communication is the
illusion that it has taken place.
The vision is really about empowering workers, giving them
all the information about what's going on so they can do a lot more than
they've done in the past.
There are no such things as limits to growth, because there
are no limits to the human capacity for intelligence, imagination, and
Never tell people how to do things. Tell them what to do
and they will surprise you with their ingenuity.
It is amazing what you can accomplish when you do not care
who gets the credit.
A leader has the vision and conviction that a dream can
be achieved. He inspires the power and energy to get it done.
I've never had control and I never wanted it. If you create an environment
where people truly participate, you don't need control. They know what
needs to be done and they do it.
We're not looking for blind obedience. We're looking for people who on
their own initiative want to be doing what they're doing because they
consider it to be a worthy objective. I have always believed that the
best leader is the best server. And if you're a servant, by definition
you're not controlling.
Engaged employees are not just committed. They are not just passionate
or proud. They have a line-of-sight on their own future and on the organization's
mission and goals. They are "enthused" and "in gear"
using their talents and discretionary effort to make a difference in their
employer's quest for sustainable business success.
The "Engagement Gap" is the discrepancy between the effort your people are putting forth and what they are actually capable of giving. ~ Julie Gebauer and Don Lowman
Four out of every five workers (80%) worldwide are not delivering their
full potential to help their organizations succeed!
5 Keys Leaders can use to Drive Engagement throughout the Organization:
At a macro level, you need to provide resources, tools, and the overall
workplace environment that supports engagement.
Clearly defined Expectations,
Your organization will never be any stronger than the employees you recruit,
select, and hire and how effectively they are initially trained, coached
and ultimately retained.
Highly engaged employees outperform their disengaged colleagues by as
much as 28%!
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