{"id":208,"date":"2009-12-11T12:00:44","date_gmt":"2009-12-11T17:00:44","guid":{"rendered":"http:\/\/www.achievemax.com\/bookreviews\/?p=208"},"modified":"2012-10-23T15:01:13","modified_gmt":"2012-10-23T19:01:13","slug":"the-knowing-doing-gap","status":"publish","type":"post","link":"https:\/\/www.achievemax.com\/bookreviews\/the-knowing-doing-gap\/","title":{"rendered":"The Knowing-Doing Gap"},"content":{"rendered":"

\"TheThe Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action<\/a>\"\"
\nby Jeffrey Pfeffer and Robert I. Sutton<\/p>\n

The market for business knowledge is booming, as companies looking to improve their performance pour billions of dollars into training programs, consultants, and executive education searching for ways to improve. Did you ever wonder why so much education and training, management consultation, organizational research and so many books and articles produce so few changes in actual management practice? The authors wondered too, and so they embarked on a quest to explore one of the great mysteries in organizational management: why knowledge of what needs to be done frequently fails to result in action or behavior consistent with that knowledge. The authors describe the most common obstacles to action\u2014such as fear and inertia\u2014and profile successful companies that overcome them.<\/p>\n

The book, based on four years of research, is broken into chapters with titles such as “When Talk Substitutes for Action,” “When Fear Prevents Acting on Knowledge,” “When Internal Competition Turns Friends into Enemies,” and “Turning Knowledge into Action.” Each chapter contains tips on what to do and what to avoid, and provides examples of how a lethargic company culture can be transformed. The Knowing-Doing Gap<\/em> is a useful how-to guide for managers looking to make changes. Yet, as the authors point out, it takes more than reading their book or discussing their recommendations. It takes action.<\/p>\n

(This book review was originally published in\u00a02000 as one of the Top 10 Books – Edition 3.)<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action by Jeffrey Pfeffer and Robert I. Sutton The market for business knowledge is booming, as companies looking to improve their performance pour billions of dollars into training programs, consultants, and … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-208","post","type-post","status-publish","format-standard","hentry","category-leadership-books"],"yoast_head":"\nThe Knowing-Doing Gap - Book Reviews<\/title>\n<meta name=\"description\" content=\"This book review is on The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action by Jeffrey Pfeffer and Robert I. Sutton.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.achievemax.com\/bookreviews\/the-knowing-doing-gap\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Knowing-Doing Gap - Book Reviews\" \/>\n<meta property=\"og:description\" content=\"This book review is on The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action by Jeffrey Pfeffer and Robert I. Sutton.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.achievemax.com\/bookreviews\/the-knowing-doing-gap\/\" \/>\n<meta property=\"og:site_name\" content=\"Book Reviews\" \/>\n<meta property=\"article:author\" content=\"http:\/\/www.facebook.com\/people\/Harry-Kenneth-Jones\/100001507395947\" \/>\n<meta property=\"article:published_time\" content=\"2009-12-11T17:00:44+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2012-10-23T19:01:13+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.achievemax.com\/bookreviews\/wp-content\/uploads\/2009\/08\/the-knowing-doing-gap.jpg\" \/>\n<meta name=\"author\" content=\"Harry K. Jones\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@http:\/\/www.twitter.com\/harrykjones\" \/>\n<meta name=\"twitter:site\" content=\"@AchieveMax\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Harry K. Jones\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/the-knowing-doing-gap\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/the-knowing-doing-gap\\\/\"},\"author\":{\"name\":\"Harry K. Jones\",\"@id\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/#\\\/schema\\\/person\\\/ca0c2241be031b035983d389972ec8e2\"},\"headline\":\"The Knowing-Doing Gap\",\"datePublished\":\"2009-12-11T17:00:44+00:00\",\"dateModified\":\"2012-10-23T19:01:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/the-knowing-doing-gap\\\/\"},\"wordCount\":252,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/the-knowing-doing-gap\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/wp-content\\\/uploads\\\/2009\\\/08\\\/the-knowing-doing-gap.jpg\",\"articleSection\":[\"Leadership Books\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/the-knowing-doing-gap\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/the-knowing-doing-gap\\\/\",\"url\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/the-knowing-doing-gap\\\/\",\"name\":\"The Knowing-Doing Gap - Book Reviews\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/the-knowing-doing-gap\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/the-knowing-doing-gap\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/wp-content\\\/uploads\\\/2009\\\/08\\\/the-knowing-doing-gap.jpg\",\"datePublished\":\"2009-12-11T17:00:44+00:00\",\"dateModified\":\"2012-10-23T19:01:13+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/#\\\/schema\\\/person\\\/ca0c2241be031b035983d389972ec8e2\"},\"description\":\"This book review is on The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action by Jeffrey Pfeffer and Robert I. Sutton.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/the-knowing-doing-gap\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/the-knowing-doing-gap\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/wp-content\\\/uploads\\\/2009\\\/08\\\/the-knowing-doing-gap.jpg\",\"contentUrl\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/wp-content\\\/uploads\\\/2009\\\/08\\\/the-knowing-doing-gap.jpg\",\"width\":\"104\",\"height\":\"160\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/#website\",\"url\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/\",\"name\":\"Book Reviews\",\"description\":\"Book reviews written by professional speaker and consultant Harry K. Jones.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/#\\\/schema\\\/person\\\/ca0c2241be031b035983d389972ec8e2\",\"name\":\"Harry K. Jones\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/43d2d29bbfc309d3f9ef7e1086b164f8a0c2ec2c7e896cded184a070d9afbe83?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/43d2d29bbfc309d3f9ef7e1086b164f8a0c2ec2c7e896cded184a070d9afbe83?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/43d2d29bbfc309d3f9ef7e1086b164f8a0c2ec2c7e896cded184a070d9afbe83?s=96&d=mm&r=g\",\"caption\":\"Harry K. Jones\"},\"description\":\"Harry K. Jones is a motivational speaker and consultant for AchieveMax\u00ae, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.\",\"sameAs\":[\"http:\\\/\\\/www.AchieveMax.com\\\/motivational-speaker-harry.htm\",\"http:\\\/\\\/www.facebook.com\\\/people\\\/Harry-Kenneth-Jones\\\/100001507395947\",\"http:\\\/\\\/www.linkedin.com\\\/in\\\/harrykjones\",\"https:\\\/\\\/x.com\\\/http:\\\/\\\/www.twitter.com\\\/harrykjones\"],\"url\":\"https:\\\/\\\/www.achievemax.com\\\/bookreviews\\\/author\\\/harry\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The Knowing-Doing Gap - Book Reviews","description":"This book review is on The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action by Jeffrey Pfeffer and Robert I. Sutton.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.achievemax.com\/bookreviews\/the-knowing-doing-gap\/","og_locale":"en_US","og_type":"article","og_title":"The Knowing-Doing Gap - Book Reviews","og_description":"This book review is on The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action by Jeffrey Pfeffer and Robert I. Sutton.","og_url":"https:\/\/www.achievemax.com\/bookreviews\/the-knowing-doing-gap\/","og_site_name":"Book Reviews","article_author":"http:\/\/www.facebook.com\/people\/Harry-Kenneth-Jones\/100001507395947","article_published_time":"2009-12-11T17:00:44+00:00","article_modified_time":"2012-10-23T19:01:13+00:00","og_image":[{"url":"http:\/\/www.achievemax.com\/bookreviews\/wp-content\/uploads\/2009\/08\/the-knowing-doing-gap.jpg","type":"","width":"","height":""}],"author":"Harry K. Jones","twitter_card":"summary_large_image","twitter_creator":"@http:\/\/www.twitter.com\/harrykjones","twitter_site":"@AchieveMax","twitter_misc":{"Written by":"Harry K. Jones","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.achievemax.com\/bookreviews\/the-knowing-doing-gap\/#article","isPartOf":{"@id":"https:\/\/www.achievemax.com\/bookreviews\/the-knowing-doing-gap\/"},"author":{"name":"Harry K. Jones","@id":"https:\/\/www.achievemax.com\/bookreviews\/#\/schema\/person\/ca0c2241be031b035983d389972ec8e2"},"headline":"The Knowing-Doing Gap","datePublished":"2009-12-11T17:00:44+00:00","dateModified":"2012-10-23T19:01:13+00:00","mainEntityOfPage":{"@id":"https:\/\/www.achievemax.com\/bookreviews\/the-knowing-doing-gap\/"},"wordCount":252,"commentCount":0,"image":{"@id":"https:\/\/www.achievemax.com\/bookreviews\/the-knowing-doing-gap\/#primaryimage"},"thumbnailUrl":"http:\/\/www.achievemax.com\/bookreviews\/wp-content\/uploads\/2009\/08\/the-knowing-doing-gap.jpg","articleSection":["Leadership Books"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.achievemax.com\/bookreviews\/the-knowing-doing-gap\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.achievemax.com\/bookreviews\/the-knowing-doing-gap\/","url":"https:\/\/www.achievemax.com\/bookreviews\/the-knowing-doing-gap\/","name":"The Knowing-Doing Gap - Book Reviews","isPartOf":{"@id":"https:\/\/www.achievemax.com\/bookreviews\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.achievemax.com\/bookreviews\/the-knowing-doing-gap\/#primaryimage"},"image":{"@id":"https:\/\/www.achievemax.com\/bookreviews\/the-knowing-doing-gap\/#primaryimage"},"thumbnailUrl":"http:\/\/www.achievemax.com\/bookreviews\/wp-content\/uploads\/2009\/08\/the-knowing-doing-gap.jpg","datePublished":"2009-12-11T17:00:44+00:00","dateModified":"2012-10-23T19:01:13+00:00","author":{"@id":"https:\/\/www.achievemax.com\/bookreviews\/#\/schema\/person\/ca0c2241be031b035983d389972ec8e2"},"description":"This book review is on The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action by Jeffrey Pfeffer and Robert I. Sutton.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.achievemax.com\/bookreviews\/the-knowing-doing-gap\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.achievemax.com\/bookreviews\/the-knowing-doing-gap\/#primaryimage","url":"https:\/\/www.achievemax.com\/bookreviews\/wp-content\/uploads\/2009\/08\/the-knowing-doing-gap.jpg","contentUrl":"https:\/\/www.achievemax.com\/bookreviews\/wp-content\/uploads\/2009\/08\/the-knowing-doing-gap.jpg","width":"104","height":"160"},{"@type":"WebSite","@id":"https:\/\/www.achievemax.com\/bookreviews\/#website","url":"https:\/\/www.achievemax.com\/bookreviews\/","name":"Book Reviews","description":"Book reviews written by professional speaker and consultant Harry K. Jones.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.achievemax.com\/bookreviews\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.achievemax.com\/bookreviews\/#\/schema\/person\/ca0c2241be031b035983d389972ec8e2","name":"Harry K. Jones","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/43d2d29bbfc309d3f9ef7e1086b164f8a0c2ec2c7e896cded184a070d9afbe83?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/43d2d29bbfc309d3f9ef7e1086b164f8a0c2ec2c7e896cded184a070d9afbe83?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/43d2d29bbfc309d3f9ef7e1086b164f8a0c2ec2c7e896cded184a070d9afbe83?s=96&d=mm&r=g","caption":"Harry K. Jones"},"description":"Harry K. Jones is a motivational speaker and consultant for AchieveMax\u00ae, Inc., a company of professional speakers who provide custom-designed seminars, keynote presentations, and consulting services. Harry's top requested topics include change management, customer service, creativity, employee retention, goal setting, leadership, stress management, teamwork, and time management. For more information on Harry's presentations, please call 800-886-2629 or fill out our contact form.","sameAs":["http:\/\/www.AchieveMax.com\/motivational-speaker-harry.htm","http:\/\/www.facebook.com\/people\/Harry-Kenneth-Jones\/100001507395947","http:\/\/www.linkedin.com\/in\/harrykjones","https:\/\/x.com\/http:\/\/www.twitter.com\/harrykjones"],"url":"https:\/\/www.achievemax.com\/bookreviews\/author\/harry\/"}]}},"_links":{"self":[{"href":"https:\/\/www.achievemax.com\/bookreviews\/wp-json\/wp\/v2\/posts\/208","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.achievemax.com\/bookreviews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.achievemax.com\/bookreviews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.achievemax.com\/bookreviews\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.achievemax.com\/bookreviews\/wp-json\/wp\/v2\/comments?post=208"}],"version-history":[{"count":0,"href":"https:\/\/www.achievemax.com\/bookreviews\/wp-json\/wp\/v2\/posts\/208\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.achievemax.com\/bookreviews\/wp-json\/wp\/v2\/media?parent=208"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.achievemax.com\/bookreviews\/wp-json\/wp\/v2\/categories?post=208"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.achievemax.com\/bookreviews\/wp-json\/wp\/v2\/tags?post=208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}