AchieveMax Motivational Speakers Present Custom-designed, On-site Seminars, Training, and Keynote Presentations

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Top 10 Seminar and Keynote Programs

Customer Service Training Seminar

All customer service seminar and customer service keynote programs are customized to meet your organization's needs.  Our customer service seminars can be scheduled for half-day, full-day, or multiple-day sessions.  Customer service keynote presentations can be scheduled according to your organization's needs.  For more information, please fill out our form, write to , or call toll free 800-886-2MAX.

Customer Satisfaction Strategies
The Most Strategic Marketing Tool of the Decade

If customer service and satisfaction is an integral part of your business, regardless of its size, this customer service seminar is essential for you and your frontline staff. The Customer Satisfaction Strategies seminar will provide your organization with the knowledge, methods, and expert guidelines to help you establish the competitive edge as we prepare to face a truly challenging decade!

A powerful wave is shaking the already turbulent business world in this country! It is a wave of service—or more specifically, an intense interest in quality of customer service and satisfaction. Times have changed ... today organizations must perform rather than simply produce. Will your organization ride the "Service Wave" to productivity and profitability or become a victim of the tremendous undertow? The decision is yours!

Some of What You'll Learn
in our Customer Service Training Seminar

bullet Basic Elements of the External and Internal Customer Service Triangles
bullet Examining the "Trigger Event"
bullet Identification of the Cycle Of Service
bullet The Power of Assumptions
bullet The Only Two Things Your Customer Ever Buys
bullet Building the Proper Pyramid of Authority
bullet Transforming Vigilante Consumers into Raving Fans

Is your organization interested in our customer service training seminar or customer service keynote presentations?  Then contact us today!

Why Choose an AchieveMax® Customer Service Speaker for Your Customer Service Training or Keynote Presentation

When looking for a speaker for a seminar or event, people are inundated with options.  What's the AchieveMax® difference?  We've created a page with testimonials and a partial list of reasons why you should choose an AchieveMax® speaker for your next event.  Please read our page on Customer Service Speakers and Customer Service Training.

Additional Customer Service Information

If you are interested in customer service, you might also be interested in ...

Customer Service Training or Keynote Presentation Information

bulletCustomer Service Training Seminar: Customer Satisfaction Strategies
bulletCustomer Service Keynote - Vigilante Consumers to Raving Fans
bulletCustomer Service Speakers and Customer Service Training

Customer Service Articles

bullet Words of Wisdom on Customer Service
bulletSweat the Small Stuff for Great Customer Service
bulletLife-long Learning
bulletU of M Credit Union Finds Things that Make Members Go AHHHHHH!
bullet Good Customer Service = Customer Retention = Great Profits!
bullet Exceptional Customer Service Again Threatened
bullet How Good Customer Service Could Send Your Customer to the Competitor
bullet Partnering: You're Only as Strong as Your Weakest Link
bullet Gas at 17 Cents a Gallon?
bullet When the Employee Understands Customer Satisfaction and Service Better than the Manager
bullet A Culture of Customer Service
bullet Shock Your Customers
bullet Empathetic Customer Service
bullet Customer Service Is a Choice
bullet Are You Sustaining Customer Loyalty?
bullet Are Airline Leaders Blind?
bullet Is Customer Service Falling Down?
bullet Young Boy Redefines Customer Service

Customer Service Books

bullet Customer Service Book Reviews
bulletTop Customer Service Books

 

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Follow Harry K. Jones
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Motivational speaker Harry K. Jones has appeared all over North America addressing subjects ranging from stress management and thinking "out of the box" to the leadership skills and strategies required to succeed in today's competitive marketplace.

Motivational speaker Jeffrey W. Drake, Ph.D., has made many presentations on subjects ranging from communication styles and leadership styles to empowered teams and sales psychology.

Motivational speaker Kathleen J. Wheelihan has made presentations ranging from creative innovation to customer satisfaction strategies and leadership skills to teambuilding.

Melanie L. Drake focuses on the publishing and marketing sides of the AchieveMax® company.

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The AchieveMax® team of professional speakers celebrates its 30th year in business in 2010.
Thank you to all our customers for allowing us to "Achieve the Maximum®" for their businesses and organizations.

For more information on our seminars and keynote presentations,
please write to or call 800-886-2MAX.
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