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Top 10 Seminars and Keynote Presentations

Customer Satisfaction Strategies
The Most Strategic Marketing Tool of the Decade

If customer service and satisfaction is an integral part of your business, regardless of its size, this customer service seminar is essential for you and your frontline staff. The Customer Satisfaction Strategies seminar will provide your organization with the knowledge, methods, and expert guidelines to help you establish the competitive edge as we prepare to face a truly challenging decade!

A powerful wave is shaking the already turbulent business world in this country! It is a wave of service—or more specifically, an intense interest in quality of customer service and satisfaction. Times have changed ... today organizations must perform rather than simply produce. Will your organization ride the "Service Wave" to productivity and profitability or become a victim of the tremendous undertow? The decision is yours!

Some of What You'll Learn

  • Basic Elements of the External and Internal Customer Service Triangles
  • Examining the "Trigger Event"
  • Identification of the Cycle Of Service
  • The Power of Assumptions
  • The Only Two Things Your Customer Ever Buys
  • Building the Proper Pyramid of Authority
  • Transforming Vigilante Consumers into Raving Fans

Is your organization interested in our customer service seminar?  Then contact us today!

Please call us within the U.S. at 800-886-2MAX or send us an e-mail at .

Why Choose an AchieveMax® Customer Service Speaker

When looking for a speaker for a seminar or event, people are inundated with options.  What's the AchieveMax® difference?  We've created a page with testimonials and a partial list of reasons why you should choose an AchieveMax® speaker for your next event.  Please read our page on Customer Service Speakers and Customer Service Training.

Additional Customer Service Information

Custom-designed Training, Seminars, and Keynote Presentations

Customer Service Training or Keynote Presentation Information

Customer Service Articles and Book Reviews

 

Keynote and seminar speaker Harry K. Jones

Professional speaker Jeffrey W. Drake, Ph.D.

Marketing specialist Melanie L. Drake


The AchieveMax® team of professional speakers celebrates its 35th year in business in 2015.
Thank you to all our customers for allowing us to "Achieve the Maximum®" for their businesses and organizations.

For more information on our seminars and keynote presentations,
please call 800-886-2MAX or send us an e-mail at .
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