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Customer Service Training and Sales Training
All training is customized to meet your organization's needs.
Our training can be scheduled as a half-day seminar, full-day seminar,
or multiple-day seminar. Please call us within the U.S. at 800-886-2MAX or send us an e-mail at
Service Training: Customer Satisfaction Strategies
A powerful wave is shaking the already turbulent business world. It
is a wave of service or more specifically, an intense interest
in quality of service and satisfaction. This customer service training
provides knowledge, methods, and expert guidelines to help you establish
the competitive edge as we prepare to face a truly challenging marketplace.
Training: Maximizing Your Selling Style
This sales training was developed to help beginning sales professionals
follow the steps of the sales process and achieve increased sales with
each type of prospect. By understanding and matching their sales presentations
to their prospects' individual buying style, sales professionals
can efficiently lead prospects toward their buying decisions.
Training: Business Development: Managing and Building Relationships
Sell, sell, sell ... one of your major job responsibilities!
It's getting harder and harder to maintain your current customer
base and obtain new customers with increased competition offering similar
products and services. Consultative selling can help you keep your current
customers and turn your prospects into customers! Learn how to maximize
your sales potential through simple, yet extremely effective steps.
No hard sell, pushy tactics taught here. Consultative selling teaches
you how to prepare for and conduct the sales call, how to handle objections
and how to close the sale to reach a win-win agreement. This sales training
is provided by our strategic partner Shelley
Is your organization interested in any of our customer service training
or sales training? Then contact us
Please call us within the U.S. at 800-886-2MAX or send us an e-mail at