Thriving In 24/7: Six Strategies for Taming the New World of Work by Sally Helgesen In this new book, Sally Helgesen warns that too many people are being forced to choose between “having it all” and “having a life.” She has done a remarkable job of illuminating the ways the workplace has infringed upon our…
How They Achieved: Stories of Personal Achievement and Business Success by Lucinda Watson If I were given three wishes, I’m certain one of them would provide me with the opportunity to sit down and chat with outstanding men and women who have reached the peak of their professions. This group would include legendary CEOs, celebrated…
Business Masterminds: Roads to Success – Put Into Practice the Best Business Ideas of Eight Leading Gurus by Robert Heller Here we have a book that may very well pose a few problems for you. First of all, it’s expensive as business books go—$40 suggested retail. Here’s still another problem: It’s extremely difficult to put…
Good to Great: Why Some Companies Make the Leap … and Others Don’t by Jim Collins If you read, enjoyed, and benefited from Built to Last, and you should have, you’ll be anxious to get your hands on Jim Collins’ latest contribution to managers and CEOs everywhere. In that previous classic, the result of a…
Built to Last: Successful Habits of Visionary Companies by James C. Collins and Jerry I. Porras From time to time, we review a classic for those of you who may have missed it for some reason or another. This book first appeared in 1994 but can be found today in most any book store. The…
Keeping the People Who Keep You in Business: 24 Ways to Hang on to Your Most Valuable Talent by Leigh Branham When you see a number of business authors addressing the same issue, you can be certain that the subject matter is more than likely timely and relevant to a wide audience. So it is…
Longaberger: An American Success Story by Dave Longaberger “They” say you should never judge a book by its cover. “They” are not always right. In this case, it’s just the opposite. At first glance, you see a picture of what looks like a picnic basket covering 2/3 of the cover. Upon close examination, you see…
Customer Once, Client Forever: 12 Tools for Building Lifetime Business Relationships by Richard Buckingham This author, best known for co-authoring Customers for Life, makes several observations that should make you seriously consider your current state of customer service. For instance, he points out that: “In a rapidly changing business world, what was once excellent service…
Customer Winback: How to Recapture Lost Customers—And Keep Them Loyal by Jill Griffin and Michael W. Lowenstein Here we find 300+ pages dedicated to an unusual approach to the subject of customers and their contribution to your success as an organization. It’s interesting how many companies will spend an enormous amount of money, time, and energy…