Walk the Talk … And Get the Results You Want by Eric Harvey and Alexander Lucia CAUTION! This is a book you’ll find yourself reading time and time again. It is so captivating that several of our CEO clients have purchased a copy for each of their managers and supervisors. It educates and entertains through…
The Monster Under the Bed by Stan Davis and Jim Botkin In today’s fast-paced world, knowledge is doubling nearly every seven years, while the life cycle of a business grows increasingly shorter. The best way—and perhaps the only way—to succeed is to become a “knowledge-based” business. In this book, the authors will show you how: Every…
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know by Jeffrey Gitomer While the title may be shocking at first glance, the concept is indeed profound! It may just be the decisive factor in determining the success of your organization. Loyal….
The Stuff of Heroes: The Eight Universal Laws of Leadership by William A. Cohen Dr. William A. Cohen presents the high road to leadership through the eyes of hundreds of outstanding chief executives and combat leaders. This is a book that shows you how to get ahead, not by fighting your way to the top…
1001 Ways to Energize Employees by Bob Nelson Take the brakes off your business. From management specialist and author of 1001 Ways to Reward Employees comes a practical handbook full of ideas for increasing employee involvement and enthusiasm—the key to an organization’s success. Weaving together case studies, examples, suggestions, and quotes from hundreds of American’s…
1001 Ways to Reward Employees by Bob Nelson Whether you manage a department, oversee a division, lead a company or run a family business with just only one employee, there’s an essential principle to follow that’s often overlooked: What most motivates the people who work for you is recognition. A chock-full guide to rewards of…
Jack Welch and the GE Way by Robert Slater Jack Welch, legendary maverick, discusses the traits that led Business Week to anoint him, “… the gold standard against which other CEOs are measured.” To Jack Welch, change is natural and necessary, and Welch is the master of change. His innate skills and intuition have shaped…
The Power of Alignment: How Great Companies Stay Centered and Accomplish Extraordinary Things by George Labovitz and Victor Rosansky Misaligned companies, like cars out of alignment, can develop serious problems if not corrected quickly. They are hard to steer and don’t respond well to changes in direction. This groundbreaking book shows you how to get—and…
Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life by Spencer Johnson, M.D. Spencer Johnson is an internationally-known bestselling author who originated and co-authored The One-Minute Manager as well as The One-Minute $ales Person, One-Minute Mother, One-Minute Father, One-Minute Teacher and One Minute For Yourself. Who…